Why bank don't have centralised call center?, Hire Purchase Dep line asyik enggage je
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  Apr 16 2015, 09:58 AM, updated 11y ago
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#1
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Senior Member
5,909 posts Joined: Jan 2006 From: 06.02.58.44.23.08.03  
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Public Bank Maluri
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Apr 16 2015, 10:12 AM
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#2
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Senior Member
5,909 posts Joined: Jan 2006 From: 06.02.58.44.23.08.03
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i want to setlle my current car loan actually. need to know exactly how much more my debt to bank
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Apr 16 2015, 10:24 AM
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#3
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Senior Member
5,909 posts Joined: Jan 2006 From: 06.02.58.44.23.08.03
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QUOTE(statikinetic @ Apr 16 2015, 10:22 AM) I've also been trying for half a day, but HP centre in PB Setapak. crazy betul, i never heard hotline enggagedPB has a toll free centralised number too, but that was forever engaged as well.  most of the time wait in line |
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Apr 16 2015, 10:29 AM
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#4
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Senior Member
5,909 posts Joined: Jan 2006 From: 06.02.58.44.23.08.03
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QUOTE(scorptim @ Apr 16 2015, 10:27 AM) I think he means wait in line la...coz PB hotline always ask you to wait in line 1...summore wait damn long. 1-800-22-7777 right?Personally i think their call center is understaffed, since PB is known to cut back their operational cost on non branch services. Heck, just look at the amount of atm machines available also you can see d. enggaged. tuuut tuut tuuut |
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Apr 16 2015, 10:31 AM
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#5
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5,909 posts Joined: Jan 2006 From: 06.02.58.44.23.08.03
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QUOTE(smaelz83 @ Apr 16 2015, 10:29 AM) Email to them is much easier bro. If you call, they can only give you loan balance not full settlement amount. I do this recently. thanks a lot bro Taman Maluri HP email is this: tmihpc@publicbank.com.my You state your, Full Name, HP Bank Branch, Loan Account No, and Car Plate Number.  I'll email them shortly |
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Apr 16 2015, 10:42 AM
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#6
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Senior Member
5,909 posts Joined: Jan 2006 From: 06.02.58.44.23.08.03
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QUOTE(smaelz83 @ Apr 16 2015, 10:37 AM) Oh, don't forget to attached letter RE: REQUEST FOR REDEMPTION LETTER thanks you.State the date that you wanna full settle, with the details as I mentioned. so the settlement amount is amount after settlement rebate right? |
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