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 celcom mobile plan question, anyone sign the contract before?

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Garyghl
post May 1 2015, 04:02 PM

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Joined: Jan 2012
QUOTE(Croner @ Apr 13 2015, 12:45 PM)
If others are paying the same I don't mind. But I wonder how many others are paying the same
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No need to think about it. Once u sign the contract u fell into celcom's trap. Just spread the word on social media about their unscrupulous way of doing business. It happen to me also I subscribed to celcom wireless broadband for rm138. Need to pay device upfront charge for rm200 , rm100 registration fee and package upfront charge rm40 total rm340.
After 1 month wanted to terminate because service not satisfactory. Call to customer service to enquire about cooling period. CS said only 7days. If want to terminate need to pay rm200 penalty. I ask for what I don't owe celcom anything and I paid for upfront charge for the device. CS said sorry u signed the contract.

 

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