Not sure should I ask this here, but here it goes. My wife involved in car accident last Wed. She rear ended a Honda CRV probably due to tire 'botak'. Nobody injured and both parties decided to settle privately without police report. We assigned a workshop to repair cars of both parties. Forward to yesterday, CRV done repairing but the owner said they are not satisfied with the repair and demand to go Honda service center for more 'throughout' repair.
What should we do in this case? Let them go Honda service center and we absorb the repair cost?