My car was hit by a car at the back On the 29/8 while waiting at a junction. My bumper needs to be replaced and his car had his bonnet dented. The person and I immediately went to the police station to make a police report. While waiting to make police report, he told the police that he will come back later As he had to do something.
I have waited and made my police report. Also submitted my claim to Honda with the Honda Insurance. Claim all approved and car should be ready next week.

However I was just told by Honda workshop that the person did not make a police report. So according to him the investigation is not complete until he makes a report.

I understand that if he don’t make a police report, I cannot claim his insurance and I will lose the NCB. I’ve had checked and his car has a valid insurance.

I have Dashcam evidence and also the photo of his car.

What are my options now?

Ok thanks for the advise. I’ll let you know the outcome.

Can we claim from Food Panda’s insurance?