Hi loui

I'm asking for a friend.

Last month he involved with an accident (so-call moderate accident with broken lower arm, dented fender, broken headlamp) ..police, insurance, workshop all settled already, and should be picking up back his car last 2 day but unfortunately workshop didn't call.

So he went to the workshop this evening and found out his car met with another accident under the possession of the workshop. Really pity with my friend. 2nd accident far more worst then the 1st (dented door, dented body, broken windscreen, 4 tires all blown).

The workshop mechanic who test drive the car currently admitted in hospital, saying it was a hit-and-run accident, and not yet making police report.

Due to this, the workshop offered:
1. Lending company car for usage
2. Compensation for the extra lost

But yet, the workshop asked my friend to fill up 2nd claim form for the 2nd time repair.

My questions:
1. My friend need to fill up the 2nd claim form to proceed with the 2nd repair?
2. Yes, NCD already byebye 55% but what is the impact if he sign it?
3. Should he take the workshop offers?

Pls advice. Thanks.

TQ loui for your reply..

1. After further clarification with the workshop, he asked to sign 1st claim so 1st accident can be claim. Unfortunately, this workshop insurance didn't covered any damage by their mechanics upon repair. 2nd claim will be discuss today on how to proceed it.

2. Possible if changing to other insurance company, let say B, B can get my friend profile from company A (current insurance company)?

This post has been edited by firr: Nov 14 2018, 05:38 PM