Hi all I would like to have an idea how long od claim approve and I can get my car back.
Te car in front of me as he emergency brake , hit the first car and he stopped , I hit his rear bumper.
First car is gov car and he didn't want to report and just left.
2nd car wanted to claim me . He claimed honda quote the rear bumper repair etc minimum rm6000 . My car's front grill broken and went in a bit. Both of us made report same day.
I got saman , not sure about him.
I sent in panel workshop same day , been in workshop 20 days now. My car was repaired, adjuster went to check last Monday and submitted last Friday. I called etiqa today, they want to have third party police report and one more document ( no idea )
I can see from etiqa claim status website, the guy submitted his claim to etiqa as well .

Do I have to wait etiqa gather all documents including third party repair only I can get back my car?
How long will that be?

In this case, can I claim cart ? Can the guy claim?

For the saman, can pay only when there is discount?
Thank you all for the helps