loui just wondering. last wednesday i had an accident with a van. got kissed on my bump behind. both parties made police report.

is it normal for police investigation takes 10days, or do i have to boost their performance by offering something?
how do i proceed with third party claim?
i dont have any details of the van because its a security van, and they doesnt want to disclose any detail with me. only have the van no plate.

thanks.

panel workshop as in my insurance panel or the other party insurance panel workshop?
oo i should had engaged some foreman to quicken the process instead