My parked car was rear-ended by a distracted motorcyclist and police report was made by both sides where he admitted guilt (still waiting for the keputusan).

My workshop insists that they don't process TPPD claims (only OD), and is pressuring me to take the NCD hit.

What are my options, if I would like to protect my NCD?

It seems I may need to appoint my own adjuster etc, anyone else has gone through the process before and can walk me through it?

loui The link to your sample TPPD letter is dead.

Thanks - looking into the no fault claim.