7. Retail Protection - Purchase protection of up to RM20,000 per item and up to RM150,000 per card account per calendar year. Return Guarantee exchange or refund of up to 90days (Maximum RM1,500 per item on purchase price, up to a maximum of RM6,000 per card account per calendar year). Extended Warranty of up to Rm15,000 per item (Up to RM48,000 per card account per calendar year.). Subject to terms & conditions of the Certificate of Insurance.

Latest:
NOTE: Retail Protection will no longer available after the 15 May 2015. Kindly take note that Maybank reserves the right to revise the Card benefits as and when it deems necessary, with 21 days prior notice.

maybank amex sucks...

Tried to buy via amazon via amex card... get rejected by maybank.

Call support and was told due to security, maybank block it.

Was told once transaction fail, need to call them to enable it.

was told that the online transaction was enable for 24 hours... tried to pay again via amex.... BUT it fail again....

Piss up with it and use back my citibank master. transaction was done immediately.

next is try to buy thing via lazada, was link to paypal instead!

ahem, I owe 6 to 9 platinum card b4... this maybank card is my 10th platinum

Have you bought anything from amazon b4? FYI, no CVV ask.

I have done >30 transactions on amazon b4.

FYI no ccv asking in amazon.

Yes, I am aware of CVV amex is at the front. When register via pal pal, they will ask for this.

As I was told by support, maybank block the transaction. They enable it but still cannot use. bad bad bad maybank

you try to TT back your fund from overseas, see maybank will hold your $ for how long? CIMB even worst...

That is my point, foreign bank usually does it better. My past experience, TT to maybank b4, need to call KL main HQ to release the money. $ stuck there for 1 week!

Imagine if there are few billion and billion of transaction per min. Our $ hold there...

Found out there local lazada also do not accept Amex payment, it only accept via paypal. lazada Singapore do accept by the way.

Imagine if you purchase via amazon. Need to wait 1/2 day to know that maybank reject it. when you discover that, you call maybank to activate it. after that wait 1/2 day and know it cannot work. and it slipped your delivery timeline.

For fraud case, there will always be an sms notification on any online transaction. when we know that there is a fraud transaction, we can call bank to void the xfer (I know that there are some fraud sms too)

The point is local bank is still not efficient at all...

This post has been edited by Ree73: May 17 2015, 08:33 AM