U-Mobile Thread V6, www.u.com.my
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 Aug 31 2015, 02:43 AM
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#1
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Junior Member
110 posts Joined: Dec 2013  
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Is the free youtube streaming still on? I waited till 2 and streamed a video or two and i noticed that my data is being deducted. Any idea why? I'm using postpaid broadband 68 btw.
This post has been edited by Skisz: Aug 31 2015, 02:43 AM |
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Aug 31 2015, 05:46 PM
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#2
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Junior Member
110 posts Joined: Dec 2013
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QUOTE(kernel123 @ Aug 31 2015, 03:02 AM) me too.i live in seremban btw.during free utube streaming time from 2 am to 10 am ,the speed hardly pass 100KB/s .. I sent an email to report this matter to Umobile and this is the response that i got. I hope they will fix this.but when opening other apps / browsing web,speed is normal ..maybe they are throttling our speed ?   Thank you for contacting U Mobile. Kindly provide us with the following details as requested below for us to further investigate this issue: 1. Latest Date & Time the Problem Occured : 2. Screenshot of Data Usage (Before and after the problem occured): 3. Device used & model: 4. Alternate Contact No : For enquiries, dial "1318" if you are calling from your U Mobile phone OR dial "(+6) 018 388 1318" if you are calling from other fixed or mobile phone lines. Thank you. Sincerely, Sri Mangalaeswaran. Customer Service U Mobile Sdn Bhd www.u.com.my This post has been edited by Skisz: Aug 31 2015, 05:47 PM |
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