You don't make your customers sign
Personal Disclosure agreements if there's nothing hidden in place instead you create awareness through campaigns and the media.
Why don't you tell the customer staff, can I take back the form back home and read it clearly first? If I feel it's appropriate after reading through properly and feel it's fair, I sign it and hand it back to you with me retaining a carbon copy for proof of acknowledgement?
Can a not? Must sign immediately in so little time? You can't even demonstrate that you understand my last post and you expect people to read through more than 2 full pages of gibberish lawyer language in a short time while registering your line?
I wonder if you really have bought or sold a house before instead. Do you have your own lawyer accompany you before? Do you sign immediately on the same day if the contract was prepared by the other party before properly confirming their contents?
Do you retain a carbon copy of what you've sign just in case the other party amend or modify its contents in future without your knowledge?
Quite the opposite actually. I want to stress that if the customer does not receive a carbon copy of what he had signed, all claims that is made in the agreement should be
NULLIFIED or MADE INVALID immediately without notice.
A contract is a mutual agreement that is made between 2 parties and none should be kept uninformed.
You cannot make one party sign a document and only the other side holding the official proof alone. In fact in real official signing events you even need 3 neutral witnesses/ respected trustees to oversee the signing ceremony took place with 2 parties mutually agreeing to accept the terms.
It CLEARLY show that you did not even understand my previous post let alone you want to argue about not reading gibberish agreement forms?
Even TM registration forms have 3 layer copies, one being the original top later and 2 carbon copies(yellow and blue) beneath. After you signed the forms, the customer is given back a carbon copy for proof.
This is not the case with the
Personal Information Disclosure forms which were recently introduced to the public. Customers are made to sign them without given any carbon copy to hold which makes the entire process really "dubious". The staffs would just pull out the form and just ask the customer, "You sign here and here, that's all". They don't even tell you or take the time to explain carefully what the form is actually is unless you're alert enough to turn to the front page and read the "Title" of the document.
uMobile is one example. The other is Public Bank.
I urge Malaysians to deal CAREFULLY with them when making over the counter transactions the next time.
You don't know that many of our government official family members are actually running our national corporations?
Given if you're in their position, would you protect the interests of the public or your own family's companies/businesses?
After reading your long explanation, I agree with you. The fact is just same as what you mentioned, there are too many leakages and we are lack of protection on these subscriptions especially for Telco, IC abused easily, and hardly to waive the BILL that created by the conman, due to lack of knowledge and relative support. As a Telco dealer, I can tell how poor knowledge of my customers on these issues, therefore sharing experience or knowledge here is necessary for us to increase our awareness of our rights. I do explain clearly on the charge, t&c, help to check on billing issue like (virus sms, roaming charge, suggest for suitable plan to reduce charges...), but what Lost andFound telling is true as well, Malaysian prefer a EASY way than a SAFE & SMART way like, transfer ownership or usim replacement without owner present, getting a prepaid internet package without understand how to subscribe / renew, separate supp line to prepaid without notice of 1 month locking period by DiGi/ Maxis....
btw, thank You for your information.