Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 U-Mobile Thread V6, www.u.com.my

views
     
CnY Garage
post May 21 2016, 11:59 AM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(milksoda @ May 20 2016, 11:00 PM)
I just bought umobile starter pack from giant today. Went home dial 118 to activate the sim bit stuck at 6 digit password . Anybody know what's the password? Tried 000000 and 123456 but keep saying invalid
*
QUOTE(prosibu @ May 20 2016, 11:43 PM)
U need to go back the giant to activate for u...
Or cny can help u??
*
QUOTE(milksoda @ May 20 2016, 11:48 PM)
then I think need to go back giant ask tmr Liao  sad.gif .
cny is what ?
*
QUOTE(dgboy @ May 21 2016, 12:13 AM)
CNYGarage, our resident U Mobile agent and advisor.

However, he won't be able to help you with the sim activation since the password is kept by Giant.
*
last year u still able to call center 018 388 1318 to call to help to activate, but with that method my prepaid sims packs are stolen since after customer saw the numbers on the sims pack in my shop, then they call to center to complain that I didn't help to register, in fact they didn't buy it, then they porting out it/ getting replacement @ center, especially for some nice numbers.

every different shop/ giant / 7e got own 6 digit password for customer to register the sim packs by themselves, for whatever reasons, if some1 is unable to activate the PREPAID card immediately for you, you might have lots more trouble to get it activated than saving the few bucks tongue.gif same for NEW postpaid / broadband registration. MNP then u need to refer to good reputation dealers for following up.
CnY Garage
post May 21 2016, 07:25 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(milksoda @ May 21 2016, 07:21 PM)
just went back to giant today . giant also don't know the 6 digit password just ask me leave my name and Ic number on a registration paper then they said will wait for the promoter come only they will  help me.  activate the number .  hmm.gif
*
maybe u can try again *118#..

until the 6digi password question, just follow the PIN that write on the simcard.

if not wrong is only 4 number... just try the 4 number and see how..
CnY Garage
post May 23 2016, 11:45 AM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(LostAndFound @ May 23 2016, 02:26 AM)
Sigh I applied for it Sat morning, now still haven't activate. Initially said within 24 hours, then when called Sun morning CS said can be as long as 3-5 working days.... today going SG already leh.
*
haha 2 hours is my speed la,

CS always saying 3-5 working days 1 la haha, even reply 1 email also take more than 1 working day.
CnY Garage
post May 24 2016, 10:24 AM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(willaw @ May 23 2016, 08:23 PM)
Do anyone know if calls between member and principal are free or not? (For postpaid P50).
*
there is no any extra benefit between member and principal lines

but both of them enjoy per day 30 mins free call to any U mobile numbers after the 50 mins free call utilized
CnY Garage
post May 25 2016, 01:43 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(huaweie5830 @ May 25 2016, 11:29 AM)
Yes, i faced the same problem too on activiting the roaming.

My case
1. Mnp on sunday and got the sim card
2. On monday i went oversea , my previous line was deactivated by afternoon, changed to umobile sim card but still no line
3. Call and check with umobile, basically u need to pay 300 deposit and personally went down to umobile center to request for it, with ur ic and passport copy
4. I very sure i checked the p50 udata 10/day t&c, it nvr mention about tis requirement, but it does mentioned in databackpack website.
5. No choice as i am aldy oversea,i cant really do tat , they offer me alternative solution, to enroll autodebit
6. I concern on the autodebit process tat will take days (the form mention about 14 days), so on tues, i ask my bro to pay the 300 deposit on my behalf , with my ic and passport, but they still reject.
7. No choice had to called umobile customer service, and had a long quarrel with them, they still insists not accepting my 300 deposit pay by my brother (cant really understand , i am paying u money, not taking money from you, u still dont want to accept)
8. No choice, at oversea, i filled in the autodebit form and send them my personal documents like ic, passport, and credit card, etc, (luckily i always keep softcopy in my cloud service) , after email tell them to expedite on the process.
9. Wed ard afternoon, received email to fill up another form to activate the roaming service.
10. Few mins later roaming activated

Overall not a very good experiece, was out of contact for 2 days , from monday afternoon to wed afternoon, dun knw i had missed out how many calls from my client, just hope my boss wun fire me for tat  rolleyes.gif

btw plan to lodge in a formal complaint about his matter when i am free , from my point of view this whole procedure is no logic at all, u prefer ppl to enroll ur auto-debit by reject ppl paying u 300 

i really cant brain their iso standard or those who review their procedure  sweat.gif  sweat.gif pls fire them
*
1. only RM 200 deposit is needed for International Roaming, and dealer like us (depends) may help to bank in thru RHB U mobile bank and active the Roaming within few hours.
2. hmm should whatsapp me ma.
CnY Garage
post May 26 2016, 05:32 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(PakBelalang2014 @ May 26 2016, 03:43 PM)
Just wondering if the p70 unlimited call also include landline also?
*
yup 03 06 07 ... available

02 singapore
and brunei is not included

toll free 1300 1800 is not included
CnY Garage
post May 27 2016, 01:03 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(shikamaruam @ May 26 2016, 08:50 PM)
can i terminate p70 plan via call to umobile customer service or do i need to go to the umobile service centre?
*
calling center only can SUSPEND the account, can't terminate it
suspend also means they can't charge u any further.

QUOTE(MilesAndMore @ May 26 2016, 09:14 PM)
Yes. Free unlimited calls to all TM fixed lines, all mobile lines and Maxis fixed lines. 1800- should be free too I believe as it is free on Maxis and DiGi regardless of your call plan subscribed.
Next one is most likely to be DiGi. They are expected to roll out WiFi calling later this year.
*
haha 1800 is chargeable for umobile

CnY Garage
post May 27 2016, 01:05 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(awie666 @ May 27 2016, 10:11 AM)
oh really...paiseh la like dis...kena scam.... how to get the physical card actually?  rclxub.gif
from u website:

How can I join and get my U Card?
If you have not registered for any U Card, you can register for a virtual U Card via MyUMobile app or walk in to any U Mobile store to register a physical U Card. Virtual U Card works exactly the same as physical U Card.
*
i just register the virtual U card in my phone apps, enjoy 10% discount buying starbucks, u mean the money i spent @ starbuck can't get points for my u card ?

since i pay bill /top up i do have collected the u points

QUOTE(LostAndFound @ May 27 2016, 12:45 PM)
Just received an SMS saying:-

RM0: You have successfully added 6********** into your member group. Thank you

The number shown is my own number, what's that, does anyone know? CnY Garage
*
why no idea, receive the SMS from what number
CnY Garage
post May 27 2016, 03:41 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(MilesAndMore @ May 27 2016, 01:18 PM)
What ? That isn't so nice of them...
*
maxis one

Unlimited Minutes and SMS'

You acknowledge and accept, for the voice & SMS' allocated with the Plan(s) that the unlimited minutes and SMS' applies to:
Domestic mobile ON-net usage (Maxis to Maxis calls and SMS') for MaxisONE plan lite & start (excluding OFF-net usage (calls and SMS' from Maxis to other Service Provider), calls to fixed lines, video calls, calls to numbers with special charges e.g. 1-300/1-800/600 & 121, TM100, 1MOCC, 02-prefix numbers for IDD calls to Singapore and 080-prefix numbers for border calls to Brunei).

Domestic mobile/fixed ON-net & OFF-net usage for MaxisONE plan 98, 128, 158 & 188 (excluding, video calls, calls to numbers with special charges e.g. 1-300/1-800/600, 121, TM100, 1MOCC, 02-prefix numbers for IDD calls to Singapore & 080-prefix numbers for border calls to Brunei).
standard person-to-person calls or texts and not for any commercial and/ or non-personal usage;

non multiple simultaneous calling, conference calling, re-supply, call centre usage, telemarketing, bulk messaging, application-to-person communication, continuously call forwarding, auto-dialing, machine-to-machine communication (including by using your SIM card in any other devices), Cellular Trunking Units (CTUs), or any other activity we consider to be non-standard usage

they do charge on 1300 1800 ...
CnY Garage
post May 27 2016, 09:53 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(willaw @ May 27 2016, 09:46 PM)
It seems that most U Mobile shops only have Micro-SIM and then they will cut into Nano-SIM if you need one.

Does U Mobile have native Nano-SIM without cutting Micro-SIM?
*
i still do not understand why dealers still not ready Nano size sim card

I do provide nano blank sims, but for printed prepaid New number then no choice mush cut it as Malaysia still not yet ready Tri-size sim like Thailand

only mini-micro , or nano instead of Mini-micro-nano
CnY Garage
post May 28 2016, 11:54 AM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(willaw @ May 27 2016, 10:15 PM)
That's great. I know who to look for in the very near future. smile.gif

Do you still offer MNP 30% rebate for P50/P70?
*
currently is 20% , for those new case Mnp from other telco

those previously under umobile, ported out to other telco, have a 6 months cooling period to port in UMobile and we enjoy commission again sweat.gif
so can provide discount again haha

QUOTE(kit2 @ May 27 2016, 10:32 PM)
yes, but you have to pay extra for it.

went to umobile centre to mnp 2 weeks ago. the staff opened his drawer only to show a stack of micro sims but no nano. he saw my iphone and said i needed a nano. he offered to cut for me and sim will be free, otherwise native nano is chargeable!

after all these years, umobile is still collecting iphone tax smile.gif
*
iphone tax means ? every telco charge right ? GST

QUOTE(Nickfury2 @ May 27 2016, 10:35 PM)
Hi all.. Just need advise..

Q1. When I register for umobile p70 do I have to pay RM70 at counter or it will be calculated in my 1st bill?

Q2. If must pay at the registration counter is it  an advance bill payment? Which for 1st month I not required to pay?
*
Q1. Yes for new number, not necessary for MNP, but dealers do charge first, to avoid u accept counter offer from maxis/digi and no return the card.
Q2. first month bill is prorated, the advance is like 1 month deposit, utilized when u terminate / port out.

subscribe with me got discount oh brows.gif
QUOTE(alien3d @ May 28 2016, 09:40 AM)
wo got nano sim .. new thinggy..
*
already tri sim la according previous comment, we are so outdated tongue.gif
CnY Garage
post May 28 2016, 12:24 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(kit2 @ May 28 2016, 11:59 AM)
i mean rm10.60 for umobile's nano sim. this is the tax umobile levied on iphone users smile.gif
*
i tot only dealer charge that biggrin.gif
CnY Garage
post May 28 2016, 01:55 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(hwachong @ May 28 2016, 01:44 PM)
Who can help me to port to umobile? Existing maxis user. I have approach umobile centre and submit the form and follow up with customer service and no action so far
*
haha i pm u ya
CnY Garage
post May 29 2016, 03:20 PM

Regular
******
Senior Member
1,569 posts

Joined: Aug 2010
From: JINJANG UTARA


QUOTE(hitch80 @ May 28 2016, 11:05 PM)
Guys

I previously got the offer of 20% for minimum RM30 topup 'yang pertama'.  But 2 days ago I got the SMS again for the same offer.  Am I still entitled for such promotion cos my next RM30 topup will definitely not be my 'yang pertama' anymore.

And the promo ends on May 31st
What do you guys think?  I already asked this to umobile twitter but as usual their response is rather slow.
*
20% of calling credit or RM credit ?

QUOTE(MilesAndMore @ May 29 2016, 01:04 AM)
I stand corrected. A new discovery everyday.
*
haha lots more to discovery too


QUOTE(sheikomatic @ May 29 2016, 02:54 PM)
I am using the P70 package, and just found out about the unlimited video streaming.

Is it applicable only the mobile Youtube apps?

If I use my PC tethered to my phone to browse Youtube, will it eat my data? Anyone tried this?
*
the Video Onz applicable for youtube youku, VIU , tonton...... http://www.u.com.my/plans/data-services/video-onz

P70 enjoy unlimited 1.5mbps for above apps

paying bill with me with discount oh

10 Pages « < 8 9 10Top
Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0344sec    0.72    7 queries    GZIP Disabled
Time is now: 2nd December 2025 - 07:41 AM