UMobile have been recognised by Frost & Sullivan as Mobile Data Service Provider 2016

Mobile Data Service Provider 2016

Last year UMobile gave additional 1GB for all their plan to celebrate the same award. Hopefully new offer will come out shortly.

Just curious, what about normal voice call/sms, wouldn't they be effected as well? In fact, ETS from Perlis to Gemas run on electrified cable.

You u mean the fancing?

Hi, can anyone advise,

does it mean whenever umobile line poor, switch to vpn is a good solution ?

Are there any down sides uf using vpn for this scenario ?

Wow you can personally request not bad.. can do like this?

Sigh I applied for it Sat morning, now still haven't activate. Initially said within 24 hours, then when called Sun morning CS said can be as long as 3-5 working days.... today going SG already leh.

Yes, i faced the same problem too on activiting the roaming.

My case
1. Mnp on sunday and got the sim card
2. On monday i went oversea , my previous line was deactivated by afternoon, changed to umobile sim card but still no line
3. Call and check with umobile, basically u need to pay 300 deposit and personally went down to umobile center to request for it, with ur ic and passport copy
4. I very sure i checked the p50 udata 10/day t&c, it nvr mention about tis requirement, but it does mentioned in databackpack website.
5. No choice as i am aldy oversea,i cant really do tat , they offer me alternative solution, to enroll autodebit
6. I concern on the autodebit process tat will take days (the form mention about 14 days), so on tues, i ask my bro to pay the 300 deposit on my behalf , with my ic and passport, but they still reject.
7. No choice had to called umobile customer service, and had a long quarrel with them, they still insists not accepting my 300 deposit pay by my brother (cant really understand , i am paying u money, not taking money from you, u still dont want to accept)
8. No choice, at oversea, i filled in the autodebit form and send them my personal documents like ic, passport, and credit card, etc, (luckily i always keep softcopy in my cloud service) , after email tell them to expedite on the process.
9. Wed ard afternoon, received email to fill up another form to activate the roaming service.
10. Few mins later roaming activated

Overall not a very good experiece, was out of contact for 2 days , from monday afternoon to wed afternoon, dun knw i had missed out how many calls from my client, just hope my boss wun fire me for tat 

btw plan to lodge in a formal complaint about his matter when i am free , from my point of view this whole procedure is no logic at all, u prefer ppl to enroll ur auto-debit by reject ppl paying u 300 

i really cant brain their iso standard or those who review their procedure    pls fire them

Depends. They will survey first I guess, which one is more economical. Nowadays it is difficult for them to just bolt their transmitters on top of shophouses as people will complaint. During yesteryears that was their favourite method. If they use edotco/sacofa they don't have to deal with regulations/land lease etc. They just need to pay those companies and come to the site and install their infra

I would like to share my bad experience with Umobile for 3 different case within 1 month after port in into UMobile.

1st regarding the Umobile are late active after port out from digi, i took 2 hours before porting to umobile.

2nd regarding the line, they line in sarawak are always local roaming which are insecure whereby drop call are too frequently.

3rd The data line in 3G are slow like a turtle. and keep on disconnect and reconnect.

My advice, those stay in Sarawak rural area such as sibu, sarikei and other rural area... please take your own risk using a unstable line.

You can set up AutoDebit with them. I emailed them my AutoDebit form in the morning. A couple of hours after that they replied saying it was accepted. I then called their CS to activate IR. Done

didnt swipe card? maybe need to ask vincent tan