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 Digi smartplan RM50, 2GB+1GB == applicable to MNP or new #

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lambertlai
post Apr 6 2015, 12:41 AM

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what the different of high voice and high data?
I wanna register smartplan78..

sss2sssss
post Apr 18 2015, 04:14 PM

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Just now I port from Maxis to Digi, still waiing for porting but I ady saw the registration paper state 3GB data
just now Maxis also offer me Galaxy V for free with contract (try to get me back to maxis before port success), but meh I got better phone now
It's not maxis service is worse, just the plan they provide is not so flexible nowaday
TSQuanta
post Apr 19 2015, 05:19 PM

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QUOTE(sss2sssss @ Apr 18 2015, 04:14 PM)
Just now I port from Maxis to Digi, still waiing for porting but I ady saw the registration paper state 3GB data
just now Maxis also offer me Galaxy V for free with contract (try to get me back to maxis before port success), but meh I got better phone now
It's not maxis service is worse, just the plan they provide is not so flexible nowaday
*
Good choice ... Maxis is more towards voice plan right now. Going backward instead
johnnyc
post Apr 19 2015, 06:32 PM

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Hi, the offer is still on? Thinking to switch to digi smartplan 50 from maxis as it give more value for money.

If I'm not mistaken, after quota is exhausted, it will be hard stop to top up by redirecting to my internet page and can surf only with opera mini

Do the whatsapp can be used after quota?
TSQuanta
post Apr 19 2015, 08:59 PM

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QUOTE(johnnyc @ Apr 19 2015, 06:32 PM)
Hi, the offer is still on? Thinking to switch to digi smartplan 50 from maxis as it give more value for money.

If I'm not mistaken, after quota is exhausted, it will be hard stop to top up by redirecting to my internet page and can surf only with opera mini

Do the whatsapp can be used after quota?
*
Should be still valid. Still can't finish up my 3GB right now so unsure after cap, if whatsapp is still useable
ckeong89
post Apr 19 2015, 11:19 PM

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QUOTE(lambertlai @ Apr 6 2015, 12:41 AM)
what the different of high voice and high data?
I wanna register smartplan78..
*
high voice mean the plan bundled with more minutes and sms but lesser internet data and vice-versa. u can only choose either high data or high voice and they are of same price.
ckeong89
post Apr 19 2015, 11:26 PM

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QUOTE(johnnyc @ Apr 19 2015, 06:32 PM)
Hi, the offer is still on? Thinking to switch to digi smartplan 50 from maxis as it give more value for money.

If I'm not mistaken, after quota is exhausted, it will be hard stop to top up by redirecting to my internet page and can surf only with opera mini

Do the whatsapp can be used after quota?
*
the offer stil on. u cant find similar promotion on digi website but only on brochure from digi store.
i just mnp from hotlink last friday
VirginGreen
post Apr 22 2015, 10:10 AM

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ok.. here is my experience
3 days ago i went to ask at BJ, Penang digi centre, they said is 2gb + 1 gb if you ported from other network to digi for only 12 months
existing digi customer only 2gb

yesterday i went to Queensbay, Penang, they told me no need to port from any network, can straight get 3gb data forever as long i stick t the plan

if like that, which info is the correct one?

p/s: unlimited wechat and whatapps only valid for smart plan 78 onwards, not for smart plan 50
SUSMamapapamsia
post Apr 22 2015, 10:40 AM

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Yeap i just ported from Maxis to digi 78 too. Thr is free additional 1GB data .

Havent put in my simcard though. Wanna ask how is the digi line quality nowadays? Is the internet fast?
TSQuanta
post Apr 22 2015, 10:52 AM

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QUOTE(Mamapapamsia @ Apr 22 2015, 10:40 AM)
Yeap i just ported from Maxis to digi 78 too. Thr is free additional 1GB data .

Havent put in my simcard though. Wanna ask how is the digi line quality nowadays? Is the internet fast?
*
LTE connectivity at Bayan Lepas area, mix 3G and LTE at Bukit Mertajam. Speed ~2-5 MBps which is slightly slower than Maxis but with the price wise, i can accept it.

For Voice, not so good at mid-span of the PG bridge. Usually disconnected at mid span. With maxis, very good. Able to attend conference meeting from Bukit Mertajam till Bayan Lepas without disconnected.

But still with the price, the disadvantage can be accepted.
TSQuanta
post Apr 22 2015, 10:58 AM

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QUOTE(VirginGreen @ Apr 22 2015, 10:10 AM)
ok.. here is my experience
3 days ago i went to ask at BJ, Penang digi centre, they said is 2gb + 1 gb if you ported from other network to digi for only 12 months
existing digi customer only 2gb

yesterday i went to Queensbay, Penang, they told me no need to port from any network, can straight get 3gb data forever as long i stick t the plan

if like that, which info is the correct one?

p/s: unlimited wechat and whatapps only valid for smart plan 78 onwards, not for smart plan 50
*
Some Digi agents are lazy to study some new package. So as consumer, we need to do some research 1st. Below was the reply from Digi customer service

QUOTE
Thank you for your kind patience and understanding and we also thank you for your email dated 02/04/2015.

Number: Not provided

With regard to your enquiry on additional 1GB promotion, please be advised that as of now this promo is given until further notice. This additional quota is only applicable for New, MNP, P2P and Existing customers who sign up Digi Smart Plan 50 High DATA and Digi Smart Plan 78 High DATA. Additional free 1GB data quota is given every month FOREVER, for as long as you stay on the plan with Digi. The additional free 1GB data quota is only valid for domestic usages, excluding International Roaming usage. Please be advised that this offer is not applicable with any contract sign up and is only applicable if you walk-in to sign ups or call-in to change plan. Subscription via DSO is not eligible to enjoy this promo offer.

For any further enquiry or request, kindly call us at 0162211800 or email us at custsvc@digi.com.my.

Thank you for being a DiGi customer.

Regards,
Nor Ashida
Customer Service
DiGi Telecommunication Sdn Bhd.

VirginGreen
post Apr 22 2015, 02:42 PM

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QUOTE(Quanta @ Apr 22 2015, 10:58 AM)
Some Digi agents are lazy to study some new package. So as consumer, we need to do some research 1st. Below was the reply from Digi customer service
*
Thank you.
Meaning i am eligible also since i am their existing Digi customer.
yay121
post Apr 22 2015, 10:30 PM

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I just chg 2 of my digi business plan to smart 50 last 2 week..and digi do offer 3 gb data...
kikochen
post Apr 22 2015, 11:03 PM

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if the internet quota finish, any extra charge?
VirginGreen
post Apr 23 2015, 03:55 PM

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QUOTE(kikochen @ Apr 22 2015, 11:03 PM)
if the internet quota finish, any extra charge?
*
The Digi Helpline CS said no charge, but speed throttle down to 8kbps
She said still can receive and send msg thru Wechat and Whatapps, use Opera Mini to browse la with such low speed but i not sure how true it is
i not yet use that plan
sms2u
post Apr 23 2015, 05:34 PM

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QUOTE(VirginGreen @ Apr 23 2015, 03:55 PM)
The Digi Helpline CS said no charge, but speed throttle down to 8kbps
She said still can receive and send msg thru Wechat and Whatapps, use Opera Mini to browse la with such low speed but i not sure how true it is
i not yet use that plan
*
QUOTE(kikochen @ Apr 22 2015, 11:03 PM)
if the internet quota finish, any extra charge?
*
The cs should be correct. See the T&C for DiGi Smart Plan as below.

Data service will be restricted once usage exceeded the Total Internet Quota allocated. However, customer may continue surfing via Opera Mini even you have exceeded your data quota or customer may also opt to purchase Internet Quota Top Up.

http://new.digi.com.my/Page/tnc/default/tnc_dg_smart_plan
johnnyc
post Apr 23 2015, 08:01 PM

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QUOTE(Quanta @ Apr 19 2015, 08:59 PM)
Should be still valid. Still can't finish up my 3GB right now so unsure after cap, if whatsapp is still useable
*
QUOTE(ckeong89 @ Apr 19 2015, 11:26 PM)
the offer stil on. u cant find similar promotion on digi website but only on brochure from digi store.
i just mnp from hotlink last friday
*
thought to mnp today but celcom have put out First Basic 38, which more value then Smartplan 50

Guess, celcom coverage is better then digi. also, it don't have hard stop after quota

This post has been edited by johnnyc: Apr 23 2015, 08:01 PM
kikochen
post Apr 23 2015, 08:42 PM

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Usually how long can 2gb last?
SUSMatrix
post Apr 23 2015, 08:43 PM

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DIGI sucks. I will rather pay more for MAXIS.

Now got Celcom 38, way better than DIGI. Cheaper and superior network.

No brainer choice.
TSQuanta
post Apr 23 2015, 09:46 PM

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QUOTE(johnnyc @ Apr 23 2015, 08:01 PM)
thought to mnp today but celcom have put out First Basic 38, which more value then Smartplan 50

Guess, celcom coverage is better then digi. also, it don't have hard stop after quota
*
From my experience @ Penang and Perlis , yes celcom coverage is good but I always get E rather than 3G or LTE

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