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Q and A UBS Accounting Problems, official Q&A Thread

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island
post May 5 2010, 11:10 PM

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" for educational purposes only", few setting you need to change, something todo with the .dll


evelyn87
post May 24 2010, 09:23 AM

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hi,

Can anyone help me with the problem i've encountered?

When I "insert" a row of transaction and I press "OK" , an error suddenly pop up.. so i press "quit".. n the whole thing automatically exit.. then when i log in again, an error message suddenly pop up, saying "your files are too old" and suggested me to "upgrade data files" .. so i press "OK".. and after tat, all the data lost already.. It shows Error code13..
how do i recover back the data? and worse thing is there's no back up..



This post has been edited by evelyn87: May 24 2010, 01:27 PM
wimsolution
post Jun 28 2010, 10:52 PM

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QUOTE(CSin @ May 5 2010, 08:57 PM)
i try install ubs version 8, in win xp..

install dongle, but still showing " for educational purposes only" and can key in 1000 transaction only

pls help!!!
*
you are missing the dongle key installation.


kmtan181
post Dec 22 2010, 01:42 PM

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I recently install a fresh UBS on a new PC and found this error rclxub.gif

Install on a Windows 7 Pro.

Attached Image

Description:
Stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: vstk2.exe
Application Version: 0.0.0.0
Application Timestamp: 3f73b447
Fault Module Name: vfp8r.dll
Fault Module Version: 8.0.0.3117
Fault Module Timestamp: 3f73c232
Exception Code: c0000005
Exception Offset: 002b12fb
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 17417

Any UBS gurus here that can help pls ? notworthy.gif
Tan Ser Li
post Jun 1 2011, 09:51 PM

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I'm using UBS One Accounting system. I have this problem:

When I knock off the bill, payment received from debtor, I wrongly entered twice and the account became minus sign. How to solve this? I need answer ASAP
membiang
post Jun 2 2011, 01:46 PM

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hi guys...

want to know how to change description at voucher in UBS accounting. normaly it says prepared by, approved by and received by. how to change it.


Added on June 2, 2011, 1:48 pm
QUOTE(Tan Ser Li @ Jun 1 2011, 09:51 PM)
I'm using UBS One Accounting system. I have this problem:

When I knock off the bill, payment received from debtor, I wrongly entered twice and the account became minus sign. How to solve this? I need answer ASAP
*
u may delete the transaction (if u are on pin 1 (management)) it will go away......

This post has been edited by membiang: Jun 2 2011, 01:48 PM
Sweetie_Pumpkin
post Jun 2 2011, 01:50 PM

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QUOTE(Tan Ser Li @ Jun 1 2011, 09:51 PM)
I'm using UBS One Accounting system. I have this problem:

When I knock off the bill, payment received from debtor, I wrongly entered twice and the account became minus sign. How to solve this? I need answer ASAP
*
Reverse the knock off bill and delete the transactions. Re- key in again. nod.gif


Added on June 2, 2011, 1:50 pm
QUOTE(membiang @ Jun 2 2011, 01:46 PM)
hi guys...

want to know how to change description at voucher in UBS accounting. normaly it says prepared by, approved by and received by. how to change it.


Added on June 2, 2011, 1:48 pm

u may delete the transaction (if u are on pin 1 (management)) it will go away......
*
What do you mean by change the description? smile.gif


Added on June 2, 2011, 1:51 pm
QUOTE(kmtan181 @ Dec 22 2010, 01:42 PM)
I recently install a fresh UBS on a new PC and found this error  rclxub.gif

Install on a Windows 7 Pro.

Attached Image

Description:
  Stopped working

Problem signature:
  Problem Event Name: APPCRASH
  Application Name: vstk2.exe
  Application Version: 0.0.0.0
  Application Timestamp: 3f73b447
  Fault Module Name: vfp8r.dll
  Fault Module Version: 8.0.0.3117
  Fault Module Timestamp: 3f73c232
  Exception Code: c0000005
  Exception Offset: 002b12fb
  OS Version: 6.1.7600.2.0.0.256.48
  Locale ID: 17417

Any UBS gurus here that can help pls ?  notworthy.gif
*
I can tell you is: The software bug~~~ sad.gif

This post has been edited by Sweetie_Pumpkin: Jun 2 2011, 01:51 PM
cocacola87
post Jun 6 2011, 11:05 AM

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hi.....can anyone tell me that UBS 9.1 can support window 7 ?
Sweetie_Pumpkin
post Jun 6 2011, 09:04 PM

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QUOTE(cocacola87 @ Jun 6 2011, 11:05 AM)
hi.....can anyone tell me that UBS 9.1 can support window 7 ?
*
No..
cocacola87
post Jun 7 2011, 12:58 PM

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QUOTE(Sweetie_Pumpkin @ Jun 6 2011, 09:04 PM)
No..
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sorry...i have done it on yesterday....and the anwers is yes... brows.gif
chingtew
post Jun 8 2011, 04:07 PM

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QUOTE(cocacola87 @ Jun 7 2011, 12:58 PM)
sorry...i have done it on yesterday....and the anwers is yes... brows.gif
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Please let me know any problems if you using the dongle in win 7.
thanks
Tan Ser Li
post Jun 10 2011, 08:43 PM

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I'm new user of UBS Accounting. May I know what is the procedure to close the Year End Account after I have make sure all the batches are balanced?
Sweetie_Pumpkin
post Jun 11 2011, 11:38 AM

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QUOTE(cocacola87 @ Jun 7 2011, 12:58 PM)
sorry...i have done it on yesterday....and the anwers is yes... brows.gif
*
I can tell you is later sure lots of problems out. Cuz the programmer is only designed for win 98 & xp..


Added on June 11, 2011, 11:43 am
QUOTE(Tan Ser Li @ Jun 10 2011, 08:43 PM)
I'm  new user of UBS Accounting. May I know what is the procedure to close the Year End Account after I have make sure all the batches are balanced?
*
1. Go to scan batches. To check whether the transactions balance 2. Back up before run year end process 3. To check your trial balance, P & L n balance sheet is there any not balance transactions or amount. 4. Go periodic, check bad records, etc..

This post has been edited by Sweetie_Pumpkin: Jun 11 2011, 11:43 AM
Tan Ser Li
post Jun 13 2011, 01:50 PM

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QUOTE(Sweetie_Pumpkin @ Jun 11 2011, 11:38 AM)
I can tell you is later sure lots of problems out. Cuz the programmer is only designed for win 98 & xp..


Added on June 11, 2011, 11:43 am
1. Go to scan batches. To check whether the transactions balance 2. Back up before run year end process 3. To check your trial balance, P & L n balance sheet is there any not balance transactions or amount. 4. Go periodic, check bad records, etc..
*
If everything is balanced, how to proceed to Year End process? Thank you.
Sweetie_Pumpkin
post Jun 14 2011, 11:25 PM

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QUOTE(Tan Ser Li @ Jun 13 2011, 01:50 PM)
If everything is balanced, how to proceed to Year End process? Thank you.
*
Just go to periodic, run year end process
Tan Ser Li
post Jun 18 2011, 06:11 PM

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Thank you.
Sweetie_Pumpkin
post Jun 22 2011, 01:04 AM

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QUOTE(Tan Ser Li @ Jun 18 2011, 06:11 PM)
Thank you.
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No mention
urecom
post Jul 18 2011, 01:40 PM

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Hello All,

Need some advice. How to run 2PCs with 1set of Data without LAN or Network connection?

I was thinking of buying a Thin Client to connect both PC together. Just want to share UBS and Dot Matrix Printer only.

UBS Version: 9.1 (Inventory, Accounting & PayRoll)

Reason for the above - during peak period my clerk cannot handle the large volume keying. Difficult to upgrade as my Freelance Accountant is using 9.1. He does not want to upgrade.

Just for my information - does anyone know how much to upgrade to Cloud Computing (Online) Version?

Thank you
Tan Ser Li
post Aug 6 2011, 10:47 PM

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accounting system period july but billing system period january 2011 .When i posted the july 2011 invoices to accounting system,the january and july invoices appeared in the transaction summary . How can i reverse out the january invoice in the transaction. I had corrected the period already on both systems of accounting and invoicing but the july payment from debtor did not appear in the summary.My year end is 30 june.How can i rectify the problem?
platiniumlover
post Aug 17 2011, 02:32 PM

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QUOTE(membiang @ Jun 2 2011, 01:46 PM)
hi guys...

want to know how to change description at voucher in UBS accounting. normaly it says prepared by, approved by and received by. how to change it.


Added on June 2, 2011, 1:48 pm

u may delete the transaction (if u are on pin 1 (management)) it will go away......
*
Fatal error most properly is due to Antivirus system block UBS to execute. Solved few case by create exception for UBS program folder in Antivirus installed in the machine, up to today never receive any more complaint about this issue. rclxms.gif


Added on August 17, 2011, 2:32 pm
QUOTE(wimsolution @ Jun 28 2010, 10:52 PM)
you are missing the dongle key installation.
*
Fatal error most properly is due to Antivirus system block UBS to execute. Solved few case by create exception for UBS program folder in Antivirus installed in the machine, up to today never receive any more complaint about this issue. rclxms.gif

This post has been edited by platiniumlover: Aug 17 2011, 02:32 PM

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