GoPro Hero 4 Silver - Failed to pair with my GoPro App in iPhone

Hi all,

I bought my GoPro Hero 4 Silver a week ago. As per the user manual, I managed to pair it with my iphone 5s and everything work just fine. Yesterday I would like to change the wifi's password hence I reset the wifi setting as well in the gopro. Then I would like to connect and pair again with my iphone (the same phone) as per the user manual. It's like starting it from scratch. I followed all the instructions in the manual as I managed to connect to it earlier.

1. I select the GoPro App in my gopro, the pin code appeared. Then I go to my iphone setting and select the gopro's default wifi and enter the default password 'goprohero'. The connection was successful.

2. I opened back the app and my gopro's wifi appeared on the 'Select Camera' page. I selected the camera and it goes into the 'Pair my Camera' page.

Here is the problem : The app does not prompt me to enter the pin code. It just showed the 'Pair my Camera' button.

Since the 'Pair my Camera' button only that displayed, I had to click on it. Then it goes to the 'Camera Details' page where I need to enter the camera's new name and password for my wifi identification. I entered the new name and password. Then it says 'Pairing Unsuccessful'. The pin code is still displayed on my camera. When I closed the pin code in my camera, the wifi connection is off.

I keep repeated doing this even re-install the Gopro App but unfortunately, it failed. I felt really frustrated about this.

Kindly anyone here help me please ?? Thank you

This post has been edited by Hero4Sliver: Mar 30 2015, 04:38 AM