Hi guys, just want to share my experience. Hopefully people can avoid similar bad experience that I did. I bought from Perfumestore.my once and it was good. Received it quite fast. But this 2nd time round, I had very bad experience. I did an online transfer and emailed the receipt, to which I received no reply or confirmation of my transfer.

So I whatsapped and he immediately replied that the item will be despatched on Monday. (I made the transfer on a Friday night). He mentioned that it will take 1-3 working days to arrive. I expected that latest it will arrive by Wednesday. Thursday I had still not received the item so I whatsapped again asking if the item had been despatched. He replied sorry but the item was out of stock. Firstly, if it is out of stock, make sure your website says out of stock. Secondly, you should let me know immediately if it is out of stock and when you should have despatched it on Monday as promised. Not wait till Thursday to tell me.

I then insisted a refund to which he said ok. Even that, I waited from 31st May to 3rd June before I got it. In between those days I whatsapped him to chase for the refund but I did not get any reply at all. This is very unprofessional and irresponsible. Bad attitude. Money in very fast for them, but money out or refund that time don't even bother to talk to you.