Hello All - Glad that I found this site.
I think we have the same AutoCount dealer. Whenever I check on something, they will tell me "It will cost RM200 to do it".
The Software comes with pre-design doc but they are lacking of alot of information.
Now, I finally learned how to re-design the documents (in AutoCount Report Designer), but I am getting an error message.
"OBJECT REFERENCE NOT SET TO AN INSTANT OF AN OBJECT".
I called my dealer and he told me it will cost RM200 to check on this problem.
I went back to original doc, it already have this error when you PREVIEW.
Now, I am not able to print both TAX DO and TAX INVOICE.
Can someone help?
P/S: Do anyone have the original AutoCount Company - I think I need to raise this RM200 charges to AutoCount. Why I pay RM1000 for the support services when they are still going to charge RM200 for everything I request for?
TKS ALOT.
Have you learned to save the new report? Just click "save as" and type a new name to save the new design. I have had that error message before. Which means somewhere in your reference is not matching one of the side labels. Maybe you can screen shot it ? Who sold you your software? I didn't bother paying the 1000 support service. I had a feeling it was a set up. I think the easiest way to solve your problem is to insert labels ( rename them) and then move the main data under those labels where appropriate. I found that works easiest for me. Also did you update your software last week? That could be the problem too.
Update_ that error message was resolved by backing up the files, and exiting the software, and re logging in.