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 Dell monitor dillema

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TSPegasus88
post Dec 14 2015, 11:07 PM

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From: MIRI


QUOTE(NightFelix @ Dec 14 2015, 08:51 PM)
Yes. You are right. Dell products sold by Lazada are not covered by Dell Malaysia. So make sure the Dell products you bought not sold and fullfiled by Lazada, otherwise Dell Malaysia won't honor it.

BUT.

There are some grey zone here. The seller I bought from are one of the seller in both Lazada and Lelong. He are authorise Dell reseller. Lazada is a platform right? Lelong also is a platform right?

Okay, so what makes Dell Malaysia tell me that my products is not legit? They won't find out and can't able to trace it. I can tell them I bought from Lelong as well. Because the invoice is came from the same company.

TLDR? He just replied me through 1 SMS that my products are straight forward deal with Dell Malaysia. Same 3 years warranty from the date of invoice.

Another funny things I found. There are 2 invoice in my package. 1 is official invoice by him, another is by Lazada.
By him stated the original price, RM 690. By Lazada stated RM 690 -  100 = 590.

Search at Lazada, you will find him selling, name start with E.
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Good Information. thumbup.gif

As long as there is a Dell invoice, no problem for warranty right.
nicekick
post Dec 16 2015, 06:37 PM

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Joined: May 2014
QUOTE(NightFelix @ Dec 14 2015, 08:51 PM)
Yes. You are right. Dell products sold by Lazada are not covered by Dell Malaysia. So make sure the Dell products you bought not sold and fullfiled by Lazada, otherwise Dell Malaysia won't honor it.

BUT.

There are some grey zone here. The seller I bought from are one of the seller in both Lazada and Lelong. He are authorise Dell reseller. Lazada is a platform right? Lelong also is a platform right?

Okay, so what makes Dell Malaysia tell me that my products is not legit? They won't find out and can't able to trace it. I can tell them I bought from Lelong as well. Because the invoice is came from the same company.

TLDR? He just replied me through 1 SMS that my products are straight forward deal with Dell Malaysia. Same 3 years warranty from the date of invoice.

Another funny things I found. There are 2 invoice in my package. 1 is official invoice by him, another is by Lazada.
By him stated the original price, RM 690. By Lazada stated RM 690 -  100 = 590.

Search at Lazada, you will find him selling, name start with E.
*
thx for the information, im interesting in s2316h too, will get it later... haha, and how u get the RM100 voucher?
NightFelix
post Dec 16 2015, 07:04 PM

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From: Lazada



QUOTE(nicekick @ Dec 16 2015, 06:37 PM)
thx for the information, im interesting in s2316h too, will get it later... haha, and how u get the RM100 voucher?
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Lazada Voucher Thread V5

 

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