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 iPhone front camera got dust, and mic problem

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TSlionn
post Mar 6 2015, 04:55 PM, updated 10y ago

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My iPhone front camera got some dust in it. anyone else experience this before too? and also my iPhone is still under warranty until next month. Can I claim warranty with it? and one more thing i notice is, when i was laying on my bed talking to the phone, the mic facing upward, the other person can't seem to hear me clearly. what is the problem?

This post has been edited by lionn: Mar 6 2015, 05:10 PM
sasuke8678
post Mar 7 2015, 12:49 AM

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For camera, ya.. U can send back and ask them to check for u, other party cant hear u cleary is only while u talking on ur bed?
TSlionn
post Mar 7 2015, 07:20 AM

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QUOTE(sasuke8678 @ Mar 7 2015, 12:49 AM)
For camera, ya.. U can send back and them to check for u, other party cant hear clearly is only while u talking on ur bed?
*
But the staff in machine told me warranty does not cover the dust in it. but apple support say it does. waste my time going there and Que up for like half an hour. For the mic some time yes. Whenever the mic is facing upward, the other person will have problem hearing me.
jason18689
post Mar 7 2015, 05:41 PM

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QUOTE(lionn @ Mar 7 2015, 07:20 AM)
But the staff in machine told me warranty does not cover the dust in it. but apple support say it does. waste my time going there and Que up for like half an hour. For the mic some time yes. Whenever the mic is facing upward, the other person will have problem hearing me.
*
Hello there.
Please let us know which person (he/she?) in which machines store said that?

TSlionn
post Mar 7 2015, 06:28 PM

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QUOTE(jason18689 @ Mar 7 2015, 05:41 PM)
Hello there.
Please let us know which person (he/she?) in which machines store said that?
*
is a he from Machine Suria KLCC name Safwan.
Superman7
post Mar 7 2015, 10:43 PM

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Just take it back to the service center. The sales person usually not that familiar with such warranty stuff.
TSlionn
post Mar 8 2015, 08:18 AM

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QUOTE(Superman7 @ Mar 7 2015, 10:43 PM)
Just take it back to the service center. The sales person usually not that familiar with such warranty stuff.
*
Well he stand behind the service counter, so I thought he should know

 

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