the management also need to be in fault with, they should act and not wait until the electricity being disconnected at the cost of the residents that provide prompt payment. If this happens often, i think even the prompt payers would just ignore paying. In the end the management is dysfunctional.

+1 ... water cut can be the last resort after numerous warning. So it is the resident's fault if they got their unit's water being cut. Heck if we no pay water bill also they will cut our water la ... then how ? wan cry-foul to who ?