Broadband provider
ISP/package: Unifi VIP10
Location: Klang
Have you called your ISP's helpline?:

Personal equipment
Modem: I240G
Router: TL-WR1043ND V2 updated with latest firmware (TL-WR1043ND(UN)_V2_140912)
Reason of change: Batter router
Firewall used: Default

Problem details
First occurrence of problem: Since bought the TP-Link TL-WR1043ND V2
Problem frequency: Every time
Problem description:
-I’ve follow the setup procedure.
-Was able to connect to the internet via lan and wifi
-Unable to watch HyppTV. Seem to not establish the connection. But when change back to the default router (TRG212M), can watch normally.
-Everything on the status bar for HyppTV shouwing the show title and time bar, but just no screen image.
-IPTV port is at Lan1 as follow.
-Reset it few times still cannot.

Any settings i need to pay more attention?

How long u bought this router ? Exchange it to new1

Just got it yesterday...

Attached thumbnail(s)

If after you changed the problem still the same i think that not router problem dy bro, did u call TM and ask ?might be BTU internet access not stable ?

The situation like this. When using tm original router everything is ok. Evey show can watch. But when use tp link.. only tv8 and ntv7 can watch.. did this switch 4 times still like this. I even revert the firmware to older version also same..

I guess its the tp link router problem.. but im no expert.. jz drop tp link malaysia a mail today. Will also try to exchange with the shop.. hope they allow it..

Ic, like this might be firmware problem dy.

Can try to check on the firmware version. If it's latest one u r using, consider to adjust the MTU size to 1400.

hey did you get the solution?

I got the same problem as you, just changed from the Dlink router, and the hypptv is not functioning.
It did on the first 4 days, then suddenly it shows no signal.
but when I tryied the old router, hypptv works perfectly again. :/

already updated to:
3.15.30 Build 140912 Rel.66929n

still the same.

I now taking an external exam.. so i did all update downgrade firmware also cannot. since i exam and i think i will fail cz of CNY mood... and playing with this router takes me 2 hr if i start... That being said, i've not yet try apexi78 suggestion to adjust the MTU size to 1400.

did you change the MTU value?

BTW TP link have yet to reply the TQ i send to them

Oh actually, I just managed to solve the problem 2 hours ago.

1st, tried to sized down the MTU value doesn't work. In fact, I raised the MTU value to 1492 and disable the IGMP Proxy on the LAN setup. (I did this after refer back to the stock Dlink router configuration)

But what really the problem was, I put a little bit more force of the cable and wag it up and down in the LAN 1 port and suddenly the connection become clear for all channel

I didn't know if your problem is the same as mine, but I did notice the port was a bit loose whatever cable I use tho.

Yeh!! thanks bro CheaTeRz and bro apexi78.. got it fixed.. change MTU value to 1492 and disable the IGMP Proxy done it!!! Case closed!!

Thank god did not resolve into buying new router!!

Sad to say.. it worked ok yesterday... after all setting and what not..

but then after surfing the Internet and watching TV.. the hypptv will go to my previous problem... I would need to restart the hypptv unit (of the power and on again) ONLY then can watch the paid TV.. getting sick already..

Ingat all ok already mana tahu this happen.. now back to Huawei trg212m router..

have you tried checking the cable properly? maybe try forcing a bit more on the cable at both end.

My HyppTV still working up till now without problem tho.

I did nothing else with the router except using the latest firmware available on the Malaysia site.

It works for me too, it just need some transition time to meet with a new friend, just leave it running there for couple hours and some restarts on HyypTV box despite some black screens, hangs and signal errors. Works fine afterwards.

Anyway, I know this is a late comment, but it might useful for viewers

Thanks to CheaTeRz & apexi78.

Thank you thank you thank you thank you works for me

thanks thanks for the tips. I was stuck with this issue few months. Almost want to buy new router and wall plug. End up, by change the MTU and disable theIGMP proxy, all works well now.

many thanks again.

maigod almost cry ady. bought this shit mid last year, upgrade to latest malaysia firmware. did many many troubleshoot, same thing with hyyptv. so at the time I've decided to gave up on it and just set it up as a repeater instead.. until i see this thread today.... LOL many thanks!