1. If the deals/ price are too good to be true for a new unit, its definitely FAKE!
i.e. A brand new Sector 5 as of now, in switch / machines / connect store midvalley is cost at about RM450-600 depending on which series.

2. If you buy from the website, only surf from www.elementcase.com

3. Their authorized resellers that ships to malaysia are only
a. tekcases
b. casemotions
c. ace team trading (taiwan)

3. Anyone who saw someone selling their preowned EC cases on lyn please at least consult with either me, connect2usales, ingfusion, lisahasan, dino89, haydentky, alister87 for clarification as these few people are the ones who can differenciate original from fake, and are actual owners before.

This is a word of advise from the original website itself .

{Imposters! Imposters everywhere!

Genuine Element Case products provide superlative style, unmatched quality, and serious protection. Our products are in high demand, so everyday more imposters are showing up online and in retail stores trying to sell fake Element Case products. Do not buy these fakes! Only genuine Element Case products offer innovative design, superior manufacturing, and excellent customer service.

Shop Responsibly

Buy responsibly. Our products are made by qualified vendors with spec materials only. This means that safe labor laws are enforced, ethical business practices are performed and rare materials are certified to be sustainable and safe. Only buy Element Case products from our website @ elementcase.com, from one of our authorized retailers, or from one of our authorized eBay stores – the Element Case Factory Outlet and the Element Case eBay Store. Beware of counterfeit copies sold from stores like Case2Case.net, CaseCo.uk and BoxyTech.com - you are risking damage to your phone by using these.

Shop Safe

Rules to avoid getting scammed by all of the counterfeit Element Case products out there:

- If you see Element Case products being sold at a shopping mall kiosk, it's a "fake" and should be reported to us immediately
- If Element Case is listed on Amazon.com and not on the Element Case Amazon Store, it's a fake
- If Element Case is listed on Ebay, check to see if the seller is an Element Case authorized retailer before purchasing
- Remember, if the auction price sounds too good to be true, it is !
Design

We design and develop our own products. It's an involved process that takes months with several design iterations before we are completed. We bear the high cost to develop innovative products, so copying our products or buying a "fake" Element Case is like stealing from us.

Quality

Poor quality of counterfeit products can be damaging to your phone!

That's right, they may look similar but the copycats can damage your phone. Many of the counterfeits are made with a die cast process and other inferior alloy and plastic materials that can crack when dropped. Also, the interior anti-shock padding that we use is proprietary and the fakes do not use it. A cracked case means cracked phone. We see it happen every day - don't take the risk.

Customer service

Genuine Element Case products are backed by a full 1 year warrantu and come with a superb team of customer support and service members just a phone call away ready to help you out, in our USA based office. If your Element Case product ever needs servicing or to be replaced, we are here for you. If your "fake" takes a dive, you're on your own.

Shop safe, shop smart, shop Element Case! }