QUOTE(vincenthw @ Mar 7 2015, 10:01 AM)
Sell aud/usd on 2 march 2015 at 0.77773 with no stop loss. and on the next day. Position was auto close at 0.7891 when my graph shows a high of 0.7840. So i make a report on fxprimus support and ask them whether the spread between buy and sel price was that ridicously huge of 51 pips.
THen on the next day, when i check back my account , the trade history of the order (same trade made) has changed and it shows closed at 0.7860 when i didint even touch the account at all. And my account balance originally turn from $0.11 cents to $11 dollars. So i was furious and i ask on live chat fxprimus website what happened with my account. They coudnt give me an answer and say my ticket raised 3 days ago is treated as high priority and up to date they have not gave me an answer.
And today i have checked back my account, i can no longer trace back the first position was auto closed at 0.7891 when the graph did not hit 0.7891. Luckily i took a screenshot and saved a report for myself. You can refer to the screenshot
.
Now looking for better realibility broker to trade with.
[attachmentid=4362742]
i think its their margin call policyTHen on the next day, when i check back my account , the trade history of the order (same trade made) has changed and it shows closed at 0.7860 when i didint even touch the account at all. And my account balance originally turn from $0.11 cents to $11 dollars. So i was furious and i ask on live chat fxprimus website what happened with my account. They coudnt give me an answer and say my ticket raised 3 days ago is treated as high priority and up to date they have not gave me an answer.
And today i have checked back my account, i can no longer trace back the first position was auto closed at 0.7891 when the graph did not hit 0.7891. Luckily i took a screenshot and saved a report for myself. You can refer to the screenshot
Now looking for better realibility broker to trade with.
[attachmentid=4362742]
Mar 7 2015, 10:34 AM

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