RM 89 for 500Mbps?
Bundled with any postpaid? Otherwise, it is a steal and I want to know where to get this promo.

According to the CS it’s offered for loyal customers only, reason being my parent’s line is >20years with them. iirc is limited slots, first come first serve basis.

Only have 1 postpaid plan with them now, not required to add on anything else.

Ya, that explains. It is for Maxis postpaid users only, in your case loyal users.

Time has advantage in terms of symmetrical speed up to 500mbps. If the Maxis fibre is gonna ride on TM infra, you will get different download/upload speed.
Having said that, I'm using Maxis on TM infra, so far no major issue aside from 1 or 2 breakdown that only requires TM to fix on their side.

Yeah, I'm aware of the asymmetrical speed, don't do a lot of uploading, so that's fine by me. Based on what the CS informed me, there are some areas that are fully on Maxis' own infra, if it's on par with Unifi then I don't mind.

Likely gonna take up this offer. save some money for snacks

Likely Maxis in your area is running on its own infra. With TM infra, you hardly get any of such good offer.

I switched over to Unifi few days ago, during the transfer process, Maxis called to counter offer.

RM89 for 100mbps
Free 9 months
2 yrs contract

The deal I took from Unifi is RM89 for 100mbps also, free 6 mths, 3 yrs contract + new combo box (modem and router in one device).
Optional to take free 6 mths mobile line, which will give 6 mths free upgrade to fibre 300mbps.
If continue the line at RM39 / mth afterward, free 300mbps upgrade continues.

3 years contract is something new to me.

is switching address consider new contract?

It started around last year. 100mbps will be bound for 3 years contract.

Oh, I'm not too sure if being tied to a 3-year contract is a good idea, that's my thought.

But in their website, their tnc is still 24 months contract for new sign up.

Yeah Unifi is starting to offer 3 year contracts to keep you in for longer

the recent campaign was to get a free tv, but 3 years contract

I see. Now only I knew about this.

Hence, need to be extra extra careful now, especially with free TV offer. I believe Maxis offer for TV is also 3 years.

If in doubt, it is always better to sign up at Tmpoint rather than going through agent.

Anyone got encounter this before?

1. Modem sudden lost of signal (LOS blinking)
2. Restart both router and modem, not working. Still LOS
3. Reset, also not working. still LOS

Chat with Maxis agent, my area fibre all good. No disruption, already raise a case in Maxis App....reviewing from yesterday until now, not sure need to wait how long...

Defitely a fiber cut somewhere, either just you or the whole area

It will take time to resolve cause Maxis technical will check first then only they escalate it to TM

ah i see, hopefully they can escalate it faster.....

Try call them to follow up

call already this morning, they said will call me back as review in progress....