Don't worry the radiation wouldn't kill you

Hi all, i am new to maxis fibre, 10mbps at taman wawasan 3/13 puchong.
I want to ask if anyone facing same extremely slow connection to china website like me?
My speedtest can get 10 up/ 10 down, just cannot access china website or can say super super slow on china website, anyone have same issue like me?
I already try to keep connect/disconnet the ip for WHOLE day, but seems like all ip i get only 10.100.x.x, any advise???
Thank you.

server side issue...

anyway maxis fiber home is private IP so you will only get 1 IP address only. If u wan use randomly generated IP, den u have to call Maxis and request change ur account to PUBLIC IP address, FOC too.

This post has been edited by jusbella: Feb 23 2016, 08:27 PM

server side issue? but all china website damn slow leh.........

Maxis doesn't even had direct peer routing to China

Just a noob question. Can i replace my slowpoke thompson router to third part router? But I am using Maxis IPTV (Astro) do I need to configure my router to connect to my astro decoder?

Thompson router freaking annoyed me because of the frequent disconnect and my ps4 always set at NAT3 type which got limitation on party chat.

Check this out http://www.msblog.org/2015/02/07/configure...router-openwrt/

this doesn''t means cannot access china website right?
eventhough ai.taobao.com or those sina.com also cannot load, until now still on and off like that, do you think acceptable?

you still can access but at higher ping and lower speed you could try vpn to improve loading speed

using astro iptv,

whats the diffrent using single ip or public?
-___-''

Hi there. Is my area covered by Maxis Fibre? Because literally the neighboring taman which is across the street has it (200m away). My address is PT10413, Jalan BBN 11/3P, Taman Desa Melati, 71800, Nilai, N9.

If there isn't coverage, is there anything i can do to get maxis to extend their service here? Literally all the neighbouring tamans have fibre internet. And the reason why my side doesn't have it when i wanted to register a year ago was because maxis owns my area and only provides 2mbps broadband. Unifi infra going up all around me as we speak, but still no choice.

This post has been edited by northwayfaller: Mar 2 2016, 11:30 AM

Hi,

Based on checking, currently your address is not yet covered for fibre service. At this moment service is only available at Jalan Melati, Taman Desa Melati. Do check time to time for the serviceable coverage via fibre coverage check. Address will updated if the service is available in your area.

Thank You

Any update on case number C17433014?

if you are lazy , get a third party router.....more stable and better signal
if you no budget , just walk to the router and turn it off manually

Hi Maxis,

I received a call from 03 23005019 saying want to replace my house fibre router's adapter. Is this a valid call?

Hi webber,

Yes, the call is valid as we're currently conducting an improvement exercise on one of our Maxis Fibre Internet equipment, involving only certain Maxis Fibre Internet customers in identified areas.

Thank You

dear maxis, Facebook is very slow at night . videos keep buffering. Please help

This post has been edited by kamfoo: Mar 9 2016, 09:16 PM

So my router (wifi modem) from maxis died early this week and I decided to check the warranty on it from maxis' website and this is what was written there:

Maxis Home Fibre


Since I thought the warranty is only for a year and I've had it for around 5 years already so maybe I could check what's wrong with it myself, I opened the router since if it's something minor like a loose contact I could easily fix it without paying RM250 for a new one. I decided to call maxis for a replacement router after that.

2 days later, the replacement guy came and saw that I have opened up my router and told me that warranty won't be able to cover it anymore. He told me the router has a lifetime warranty and I was shocked because if I knew there was a lifetime warranty, I wouldn't have done it.

Should I call maxis and insist that I was mislead by the website and have the replacement fee waived or will it be pointless?


TLDR: router broke, website says 1 year warranty only, mine's way over warranty so I opened up the router, replacement guy told me there's lifetime warranty on router later.

sorry to say. once opened, warranty void

I wud advise u call their CS as there is no harm trying