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 The Official Maxis FTTH Thread | v5, Maxis Home Fibre Internet, from RM89

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mAcInEt0sH
post Sep 3 2015, 10:56 AM

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hi guys. may i know maxis fiber + astro is ok or not ok. plan to subscribe 1 since if i use normal astro, no HD channel.

Location at USJ 1 Park
tadapapaya
post Sep 3 2015, 04:10 PM

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hi. where can i view my 1st bills for this maxis fiber?
angelic-x
post Sep 3 2015, 06:29 PM

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Seem like Maxis throttled twitch.tv

anyone have the same problem?
hexogen
post Sep 3 2015, 06:39 PM

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QUOTE(angelic-x @ Sep 3 2015, 06:29 PM)
Seem like Maxis throttled twitch.tv

anyone have the same problem?
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today internet speed very sloppy

» Click to show Spoiler - click again to hide... «


as you can see barely get 100kb/s downloading and.. my ping high as fuck

bare in mind i'm 10mbps package user, almost 150ms in dota2 game, fml

did my report and submit every data possible, sigh
snowberry
post Sep 3 2015, 07:16 PM

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QUOTE(hexogen @ Sep 3 2015, 06:39 PM)
today internet speed very sloppy

» Click to show Spoiler - click again to hide... «


as you can see barely get 100kb/s downloading and.. my ping high as fuck

bare in mind i'm 10mbps package user, almost 150ms in dota2 game, fml

did my report and submit every data possible, sigh
*
Same dam no brain, 1 week 150 ping 1 week 10 ping.

Csgo dota 2 all cant play.
Currylaksa
post Sep 3 2015, 07:43 PM

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QUOTE(angelic-x @ Sep 3 2015, 06:29 PM)
Seem like Maxis throttled twitch.tv

anyone have the same problem?
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Do they usually throttle twitch ohmy.gif at night?
angelic-x
post Sep 3 2015, 08:35 PM

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I think they only unthrottle after 3am until morning or something...
frozzbyte
post Sep 3 2015, 09:55 PM

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They also throttled Apple App Store download at night. Updating 80Mb app takes 30 minutes on a 30Mbps line. Really absurd.
Currylaksa
post Sep 3 2015, 11:56 PM

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QUOTE(angelic-x @ Sep 3 2015, 08:35 PM)
I think they only unthrottle after 3am until morning or something...
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QUOTE(frozzbyte @ Sep 3 2015, 09:55 PM)
They also throttled Apple App Store download at night. Updating 80Mb app takes 30 minutes on a 30Mbps line. Really absurd.
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Hmmm so 8pm - 2am full throttle all usages? hmm.gif
DCXW
post Sep 17 2015, 01:23 PM

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Hey I got a question, does anyone experience high ping from SG server? Especially games like LoL & World of Tanks test server? Because i notice if I play games which server are NOT based in Sg, i'll get below <90ms ping whereas if the server is located in SG i'll get a ping not less than 150ms. So anyone experiencing same thing as me?

Also is the Technicolour router a good router? My thompson unit died due to lightning and maxis replace the unit with the technicolour unit. Sometimes when surfing the net, i notice it'll reboot the wireless thingy. I dont know how to explain but its like my phone, laptop, ipad cant detect the router wireless network signal. Have to wait about 1-2 mins then only it'll come back up online. Then comes the phone part also. Sometimes i call my house, the phone somehow jams or something. It just wont ring. Any help haha :crying:
DCXW
post Sep 17 2015, 01:26 PM

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QUOTE(StanleYz @ Jul 19 2015, 11:10 PM)
user posted image

user posted image

who same high ping?
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Same here bro. Ping gets even worse during night time. shakehead.gif
jonathan82
post Sep 18 2015, 11:53 AM

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Hi All,
I plan to upgrade to Maxis Fibre 20Mbps package and not sure currently any promotion going on (other than Maxis official website) for this package?

Also, if I go for 20Mbps package, will my upload speed the same 20Mbps?

Thanks.
jonathan82
post Sep 20 2015, 11:59 AM

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also, does TM & Maxis technicians need to drill hole to my wall if I upgrade my broadband from Streamyx 4Mbps to Maxis Fibre 30Mbps? Or they will use my existing RJ11 telephone port and make some system adjustment will do?
Thanks smile.gif
Maxis
post Sep 20 2015, 02:26 PM

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QUOTE(jonathan82 @ Sep 20 2015, 11:59 AM)
also, does TM & Maxis technicians need to drill hole to my wall if I upgrade my broadband from Streamyx 4Mbps to Maxis Fibre 30Mbps? Or they will use my existing RJ11 telephone port and make some system adjustment will do?
Thanks smile.gif
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Hi jonathan82,

Please be advised that the technician will need to test your line if it does support your connection upgrade. If there is a need for upgrading to the physical wires, you will be notified.

Thank you
jonathan82
post Sep 20 2015, 05:07 PM

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QUOTE(Maxis @ Sep 20 2015, 02:26 PM)
Hi jonathan82,

Please be advised that the technician will need to test your line if it does support your connection upgrade. If there is a need for upgrading to the physical wires, you will be notified.

Thank you
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Hi Maxis,
Thanks for your reply. Will there be any charges if I apply Maxis Fibre 20/30 Mbps but later I cancel the application when technician found out that they will need to drill my wall to upgrade wires?

Thanks.
Maxis
post Sep 20 2015, 06:00 PM

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QUOTE(jonathan82 @ Sep 20 2015, 05:07 PM)
Hi Maxis,
Thanks for your reply. Will there be any charges if I apply Maxis Fibre 20/30 Mbps but later I cancel the application when technician found out that they will need to drill my wall to upgrade wires?

Thanks.
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Hi jonathan82,

Basic installation will be no charges and as mentioned earlier if there is no issue in your wiring there is no need to drill your wall. Please be advised that issues with the wiring also is very rare. Not impossible but rare occasion.

Thank you

jonathan82
post Sep 20 2015, 07:26 PM

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QUOTE(Maxis @ Sep 20 2015, 06:00 PM)
Hi jonathan82,

Basic installation will be no charges and as mentioned earlier if there is no issue in your wiring there is no need to drill your wall. Please be advised that issues with the wiring also is very rare. Not impossible but rare occasion.

Thank you
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Dear Maxis,
Understand that I will not be charged for basic installation. What I'm keen to know is that what if any drilling is needed and i reject and cancel the application, will I be charged anything?

Thanks.
Maxis
post Sep 21 2015, 03:13 PM

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QUOTE(jonathan82 @ Sep 20 2015, 07:26 PM)
Dear Maxis,
Understand that I will not be charged for basic installation. What I'm keen to know is that what if any drilling is needed and i reject and cancel the application, will I be charged anything?

Thanks.
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Hi,

Please be advised that there will be a penalty of RM200 if you notify to reschedule the appointment within 3 days from installation date. More info about non-standard installation at http://www.maxis.com.my/en/personal/intern...e-internet.html . Go to the FAQ and click on Installation. TQ

jonathan82
post Sep 21 2015, 04:34 PM

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QUOTE(Maxis @ Sep 21 2015, 03:13 PM)
Hi,

Please be advised that there will be a penalty of RM200 if you notify to reschedule the appointment within 3 days from installation date. More info about non-standard installation at http://www.maxis.com.my/en/personal/intern...e-internet.html . Go to the FAQ and click on Installation. TQ
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Dear Maxis,
It looks like my question did not clearly stated my concern or I don't understand your answer or there is no definative answer to my question?
My question is if I apply for Maxis Fibre 20Mbps then when Maxis technicians come to my house and determine that my house will only require standard installation but need some drilling, I rejected the drilling process and cancel the request, will there be any charges for me to pay?

Thank you.
Maxis
post Sep 21 2015, 05:39 PM

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QUOTE(jonathan82 @ Sep 21 2015, 04:34 PM)
Dear Maxis,
It looks like my question did not clearly stated my concern or I don't understand your answer or there is no definative answer to my question?
My question is if I apply for Maxis Fibre 20Mbps then when Maxis technicians come to my house and determine that my house will only require standard installation but need some drilling, I rejected the drilling process and cancel the request, will there be any charges for me to pay?

Thank you.
*
Hi,

Please be informed that no charges will be incur if you reject the request for installation after the technician has discussed on the layout and what they need to do. TQ

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