FYI, I'm already an Unifi subsriber at the moment (old house) but thought to get Maxis (new house) since Unifi does not have any promo and Maxis does have 1 month free. Am I going to regret this choice? What do ya'll think?
But for you info, my connection is down for 17 days before it was restored. And during the 17 grueling days, I've to call them a few times everyday, or else it could have been at least 30 days, if not more.
The level for support is super horrible, they will promise you to call back, but no one did after days!
The 17 days was the worst one. I've been disconnected for at least 5 days a few times on a yearly basis as well.
And for you info, the maxshit ftth support is not coming from maxis staff, they are actually sub-contractor acting on behalf of maxshit.
If your Unifi no problem, why switch? How much you save? Is it worth the trouble?