I can understand your frustration.
Today I went to a red color bank branch in KL. The customer service told me all Pnb system bank down nationwide. Apply to all agents bank till next week

Thereafter I went to another red color bank in PJ. Problem solved. Transaction could be done as usual. Sometimes the staff just lazy and not helpful.

Went to Maybank, was approached by the staff in front, I asked to open an AS1M account, she say gov no more allow new accounts to be opened. I mention I am pretty sure if there are people withdrawing their funds, I will be available to open account and park money there. Talk talk talk... At last she said let her try.

Fill up form, the staff at counter try to open a new account. Yes, succeeded. Request to place in 10k. She said she will try. Yes successed.

Am I lucky?
And why so the staff always say it's full or can't open a new account? Can't brain.