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 Lazada, Skynet, Plasma Tv, 200mm H20, Worst Online Experience! WHERE is my $$$

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aus866
post Mar 23 2015, 09:59 AM

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QUOTE(azbro @ Mar 21 2015, 05:55 PM)
Welcome to online shopping, I think weekly there are thread ppl complaining about online service.

I also had my fair share of it.

My rule is, only buy hardy stuff or things that are not electronic online (not even handphones!), and always expect the worst and there is nothing you can do about it

Most most things I can get from shops, I rather pay the extra money and time to get it than online shopping
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I agree....not worth the hassle especially with small companies with no retail outlet.
tender
post May 27 2015, 09:31 AM

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Bought a few items from lazada.com.my lately, using the discount codes, its RM 10-30 cheaper than lelong and such. They always arrive on the 2nd or 3rd day. I think it depends on the merchant. With free shipping some more. There are some questionable merchants there, they need to filter them out. Users need to review more on good and bad merchants. I felt lucky that the merchants I choose were problem free and always give them 4-5 stars reviews.
pandera999
post May 28 2015, 11:17 AM

모든 것​에는 정해진 때​가 있으니
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QUOTE(Dato @ Jan 30 2015, 12:24 PM)
I don't do social media, plus I am pretty sure that LYN would rank higher in Google searches.

EDIT: Feel free to post this onto Lazada's social media if you like. Not sure how long they will let it stay up, as they are probably all on Facebook all the time as they certainly aren't spending their time with customer service or relations.

Delivery 1.

[attachmentid=4323459]

Water was as high as the "Fragile" label on end of box.

[attachmentid=4323460]

The box collapsing as soon as shrink wrapped removed.

[attachmentid=4323461]

The end of the box as courier and I were opening factory sealed box

[attachmentid=4323462]

[attachmentid=4323470]

Bottom of box once unwrapped.
Hoping that attachments have worked as not showing in preview.
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report police... go... this is consumer rights.... skynet is very problematic courier service...
unknown warrior
post May 28 2015, 12:00 PM

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should tag the fearless guy. lol.
Eulm585
post May 28 2015, 12:12 PM

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social media is the way to spread news faster. once remembered a post about lazada doing some bullshit to a customer. posted it on fb, the post went kinda viral with thousand shares and lazada responded the next day with cant remember a refund or item replacement. lazada has no advertisment other than the internet and most of it is concentrated on facebook. best way is to get this issue out on facebook to pressure them
natalie sy
post May 29 2015, 11:35 AM

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do not buy expensive item from lazada, dont take the risk to RISK yourself. electronic gadget like hi-fi, tv, washing machine, even authentic perfume etc, go to a brick & mortar stall. buy only small and cheap item from online store like cloth, kitchen ware like plates etc.
prominen
post May 29 2015, 12:11 PM

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didn't read this thread until today...last 2 week order from Lazada an AirFryer with discount code...it arrived 4 days later...luckily the item is in good shape and new...
homicidal85
post May 29 2015, 02:35 PM

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i used to recommend lazada but they have recently messed up a few of my orders and their solutions have been less than satisfactory for me so i am no longer recommending them to people.
sui
post May 29 2015, 04:35 PM

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so far i bought tons of stuff through lazada no issue, items from rm500 and below

26" led monitor
xiaomi camera
ip cctv x4
monthly supply of printer ink cartridges
a lot of health supplements
mesh chair
printer

for items without stock also refund back to my bank account

got one time i bought wrong charger for my office macbook, i returned to them and they refunded my money no hassle

of course i only buy from them during promo or using vouchers, most of their normal price products are higher than lelong / other sites, if use vouchers super worth it, almost half price from retail store


This post has been edited by sui: May 29 2015, 04:37 PM
alwiser
post Aug 10 2015, 01:38 PM

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I just purchased an office chair that comes broken.

Hope they will do the right thing and refund me. What a shitty company, will never buy from them again!
SUSRazer_coc
post Aug 10 2015, 07:56 PM

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QUOTE(tehoice @ Jan 30 2015, 02:29 PM)
OMG, this is terrible.

I almost bought a TV from them, but since it's 100 bucks cheaper, i decided not to save the money and go through all these hassle which i afraid the most. I bought it elsewhere, and i got my TV the next day.

but on tuesday, i actually bought my cloud from lazada, surprisingly i received it yesterday. am i lucky or?
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Where elsewhere ?
SUSRazer_coc
post Aug 10 2015, 07:56 PM

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QUOTE(tehoice @ Jan 30 2015, 02:29 PM)
OMG, this is terrible.

I almost bought a TV from them, but since it's 100 bucks cheaper, i decided not to save the money and go through all these hassle which i afraid the most. I bought it elsewhere, and i got my TV the next day.

but on tuesday, i actually bought my cloud from lazada, surprisingly i received it yesterday. am i lucky or?
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Where elsewhere ?
SUSRazer_coc
post Aug 10 2015, 07:56 PM

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QUOTE(tehoice @ Jan 30 2015, 02:29 PM)
OMG, this is terrible.

I almost bought a TV from them, but since it's 100 bucks cheaper, i decided not to save the money and go through all these hassle which i afraid the most. I bought it elsewhere, and i got my TV the next day.

but on tuesday, i actually bought my cloud from lazada, surprisingly i received it yesterday. am i lucky or?
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Where elsewhere ?
one punch man
post Aug 10 2015, 08:05 PM

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Hmmm Someone necro old thread.

Anyway sorry to hear ur bad experience ts.
I also bought a 51' samsung plasma online but from a appliances shop in johor thru lelong..it was delivered in a day only and in great immaculate condition.

I never bought anything from lazada and probably not going to as the seller responsibility all dpends on lazada only
tehoice
post Aug 10 2015, 10:14 PM

Look at all my stars!!
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QUOTE(Razer_coc @ Aug 10 2015, 07:56 PM)
Where elsewhere ?
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from a shop in taman sri muda..
zenix
post Aug 11 2015, 01:59 PM

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QUOTE(tehoice @ Aug 10 2015, 10:14 PM)
from a shop in taman sri muda..
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u stay in shah alam?
kj_shuyin
post Aug 12 2015, 05:09 PM

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lazada zalora penipu scammer da ramai yg kena pon x serik2 lagi
tehoice
post Aug 13 2015, 02:36 PM

Look at all my stars!!
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QUOTE(zenix @ Aug 11 2015, 01:59 PM)
u stay in shah alam?
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used to be................
zenix
post Aug 13 2015, 02:39 PM

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QUOTE(tehoice @ Aug 13 2015, 02:36 PM)
used to be................
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now?
tehoice
post Aug 14 2015, 09:42 AM

Look at all my stars!!
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QUOTE(zenix @ Aug 13 2015, 02:39 PM)
now?
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now in pj bro

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