U mobile release their new Postpaid and Prepaid plan today.
b4 this i've been using UMI28 for quite some time, very satisfied.
only bcoz 1GB quota not enough, i changed to OneXOX.

Now got new UMI30, data 1.5GB, definitely going back to Umobile!
got XXmins free call to all networks too



SOS: http://www.soyacincau.com/2015/01/30/umobi...aid-plans-2015/


UPDATE: Soyacincau's explanation regarding new U mobile plans FREE CALLS


Apparently, the free calls to U Mobile numbers will be utilising your OFF-NET calls FIRST before the actual Free 30 minutes/day offer kicks in. So this means, if you’re on P70 and if you’ve made 10 minutes of calls to U Mobile numbers for 7 days straight (10 minutes x 7 = 70 minutes), you won’t have any OFF-NET quota left to call other numbers.

SOS: LINK

This post has been edited by hafizhans: Feb 9 2015, 08:20 AM

umobile sucks big time except in kl area

umobile 4g area is only around subang and puchong? so small?

umobile can get up to 20mbps in sabah (tawau and sandakan)

they reduced free calls mins

JB also OK for me

i have 3 questions

1. HOw is u mobile coverage in kuantan ? any 4g available ?

2. is UMI38 still available ?

3. Is P50 better than dg SMart45 ?

Yeah. If you're on North South PLUS Highway, most of the time you'll only get EDGE only, or even worse, no internet connection.

Is umobile utilising maxis networks? If yes, then it should have same maxis coverage.

1. No
2. yes
3. of course digi. got free 100mins off net + 200mins on net calls.

yes but not all maxis 3G tower used by umobile, the 3G coverage may different from maxis.

hmm interesting... the new postpaid plan has some pro and cons. Lets compare a lil..

New=





Old=



Additional note to consider:
U50 and U80 has access to U talk plus addons like RM8 for 80 mins to other networks(10sen/min or 5sen/30sec)
U50 and U80 unlimited calls to umobile is actually 3000mins only (there is a very very very very very very tiny wording at their contract that says "unlimited calls" refers to "3000 minutes only")

What do u guys think.

U50 and U80 unlimited calls to umobile is actually 3000mins only (there is a very very very very very very tiny wording at their contract that says "unlimited calls" refers to "3000 minutes only")
[U]
What do u guys think.

[/quote]

wht do u mean here? no 3000 minutes ?

UMobile's 3G coverage is horrid, ugh

[quote=yahoo12345,Jan 31 2015, 04:33 PM]
U50 and U80 unlimited calls to umobile is actually 3000mins only (there is a very very very very very very tiny wording at their contract that says "unlimited calls" refers to "3000 minutes only")
[U]
What do u guys think.

[/quote]

wht do u mean here? no 3000 minutes ?

[/quote]

basically U50 and U80 plan has 3000 minutes umobile to umobile calls, instead of unlimited calls as advertised.

only got E signal in my hometown...only can read text...pic is not loading

Pro:
Awesome rates and cheap compared to some telcos especially for data.

Con:
Umobile is good only in area with strong reception...

A testimony from my friend was: "If you took postpaid and want to cancel your subscription...Good luck in dealing with their terrible customer service".

i never use postpaid bcoz of this and tie wif contract. can in but no out

if no contract & no outstanding, just mnp...quite fast...from my experience, umobile postpaid only take 29 mins to port out

For me personally, I've tried four telcos, DiGi, maxis, Celcom and U Mobile. The winner of the worst customer service is U Mobile.

Here are a couple of my emails to them recently. The first one sent in November 2014: -

Dear U Mobile,

My name is Xxxxxx, and my U Mobile Account No. is 000000000.

In August this year, I ported to another network from U Mobile after the expiration of my contract. After porting over, I received my last bill of RM 57.50, however I have a deposit of RM 300.00 with U Mobile placed for International Roaming Services. After receiving my bill, I visited your outlet in 1 Utama and asked if I could use the deposit to offset the outstanding amount and the balance be refunded to me by means of cheque. Your customer service officer confirmed that this was possible and that he would put up the request in your system and I would not need to do anything on my part but wait for my refund cheque.

3 months later in October, I have yet to receive my refund and instead, I received a call from a collection company calling on your behalf, demanding my outstanding payment of RM57.50. I called your customer service and raised a case no. 000 on October 15th.I also posted my feedback on your Facebook page and received a message saying that you would look into the matter and I was provided a new case number which is 000. Thereafter I received no further feedback from your side. However, the collection company continued to call me to chase for the outstanding, prompting me to raise another enquiry on your Facebook page on October 27th, and thereafter I received a call from your side saying that you have cleared my outstanding and I will receive a cheque for my refund on the first week of November. I also received the same message from your Facebook page. I said I was no hurry for the refund, but would appreciate if the collection agent would stop calling me. I have yet to receive anything.

On November 14th, I inquired again at your Facebook page and this time receive a message that you have yet to receive any feedback from your accounts department up until now.

Then today, 21st November 2014, another one of your collection agent namely PASADANA SDN BHD called me to ask me to clear my outstanding. To make matters worse is that his company also had the nerve to contact my wife (whom I listed as an emergency contact) to demand the same. All this harrasment for RM 57.50. Bear in mind I did not employ anyone to harass you for the RM 242.50 owed to me. I have been very patient thus far, but when you start calling my wife, then I will not keep quiet anymore.

My Facebook chat conversation with your agent is attached for your reference.

I will be traveling overseas for work next week and I hope you will resolve this matter by the time I return on 1st December 2014. If I hear of your agent harassing my wife again I will seek legal advice to put an end to this nonsense.

Thank you.