For you to feel at peace to shop online under the roof of Ukulelelah, we provide "7 days Satisfactory Guarantee" of all products you've purchased regardless of dissatisfaction or defected item. With that you can shop online confidently on our promise.
Seven Days Unconditional （Return Policy）
1. Should you not satisfy with the products you've bought from us, you can return to us and we provide 100% refund with no reason.
2. Make sure the product is in clean and good condition which will not affect resale. Postage to send us back the product to be bear by buyer.
3. Failure to do so will result in your application for returns/exchange being rejected.

Seven Days Unconditional （Exchange Policy ）
1. When you receive the product and found it's broken, you can exchange the product with us or we will 100% refund of product price to you (if no stock to exchange).
2. Postage to send us back the product to be bear by us. However we will not accept damage done by customer himself.
3. Failure to do so will result in your application for returns/exchange being rejected.