my 2 years plus old Michelin XM2 eco tyre is showing rubber harden sign...

is it normal?
do this cover under warranty?
tread is still good...

i went back to shop and ask.
Explanation given was blaming i hardly drive, where park most of the time despite i home-work daily have 60KM distance...

Any tyre expert pls give some pencerahan.

updates:

the manufacturing date is 3412. Aug 2012, purchased in Nov 2012.

Updated with drillz.

Updates: today (16 Feb 2015)

i made a FB complains to Michelin, and today was the appointment for checking.
2 personnel from Michelin, checking, and asking A-Z about my tyres...

final conclusion: They offering XX% of my XM2 value based on the remaining thread on tyres.

decided not to take the offer, as i was assured its still safe to drive, expected another 1 year to drive on my current tyre.



This post has been edited by vin_ann: Feb 16 2015, 06:24 PM


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u used 2 years + ..maybe he kept in store 1 year ..so = 3 years

go n check the WW and year of manufactured

the manufacturing date is 3412. Aug 2012, purchased in Nov 2012.

harden as in you can see cracks forming edi? how serious do they look?

almost 3 yrs loao

yes. tiny cracks on side surface of tyre. sidewall still looking good.

rubber harden sign


how u know

Not directly affected whether you drive or not, but if you park the car long time the pressure point applies to the same area which means more stress on that area.

Tyre harden is due to environment, the only way to claim their 6 years warranty is when you see significant cracks or unnatural chips on the threads.

If shop don't give claim can try claim from michelin, if michelin buat pasal, paste on their fb page.

34th week of 2012.
tayar thailand ke tayar perancis?

drill ade?

This post has been edited by Pepper: Jan 26 2015, 10:07 AM

warranty is 6 years bang...

Michelin warranty is 6 years BUT read term and condition from Michelin

http://www.michelin.com.my/Buying-Guides/W...odFwYA_w&247SEM

tiny cracks only... but on 4 tyres....

i already posted to their FB page... awaiting reply....



you mean made in Thailand? or made in perancis?

i no snap photo, only snapped manufacturing date.

u dun buduh!! some shop selling undeclared tax's tyre so they dun dare claim frm michelin.. some bcoz they malas.

does not mentions harden cracks....

i been reading again and again.... read till dead end, tht y ask here.

normal la for Michelin xm2.. i got few friend using the tire, after 1-2 years, the tire become harden. so never choose xm2 unless u got budget for sp3 (sport pilot 3). else for eco type tire, u can choose yokohama c drive 2..

damn betul ka...

using xm2 for a year now...

tayar perancis made in perancis are meant for french weather(cold/summer)
so maybe not good for humid weather of malaysia
thats why got ask

oh... sad to hear this!!! this is partly i wan to ask here, is it isolated case or normal for XM2....

ya mang.... will never consider XM2 again!

Eco tyre is all i need.. ayam slow driver...

damn gonna check mine too, since already 2 years

okok. later i go check where its made.

Open parking under sun and rain,bantai cornering 100kmh,frequently polish/wax, can be the cause of hardening. Mileage how much on that tyre?

The tire should not cracked due to hardening prematurely. Normally the shelf live for tires are 6 years. If you buy tires with manufacturing date on Jan 2000, then I think the warranty period will also no be from the date of purchase I presumed. The warranty also mentioned about climate and ozone effect. They can use this to say that the hardening was due to this factor

So the best is to get to Michelin authorized shop for confirmation but make sure you bought from Michelin authorized dealer in the first place or warranty not covered

1 picture tells a thousand words

mileage hitting about 30k km ... i thinks...

wat. sidewall IS the side surface

XM2 is made in Thailand and according to Michelin, it is designed for our tropical climate.

I can confirm that you are not the only one with the XM2 "micro-crack" issue. I'm having the same problem too. Googling thru the internet also will reveal that other ppl having the same problem.

This post has been edited by pokute: Jan 26 2015, 10:27 AM

unker every 10 months new set tire kasi.

hmmm... 1 fact to checks, buy michelin tyres will receive warranty card?

i went back to the shop (not sure is Michelin authorized dealer or not) to confirm, he said harden issue is not covered by warranty.

he even said if you're go Michelin centre (should refer to Michelin authorised shop) to confirm, you will not get warranty too.

i was mindf***ed then...

mine did not see such crack sign also.. got picture?

u post in their fb pages. they will ask u go find the dealer for checking.. then the dealer will "taichi" with u.. in the end, u need dig your own money for new tire.. just use for another few months.. do check the tire each time u travel for long distance. if u worry, just change the tire coz now tire price already drop.

This post has been edited by kokleong725: Jan 26 2015, 10:36 AM

Sudah buat 15k km rotation?yes the warranty is 6 years but most of tyre at 30k-50k mileage can be consider at the end of their comfort/perform lifespan already. U can go more than 50k km if the thread still ok but u will get heavier cornering,lose grip,and roaring/bising tyre.

Drillz updated in first post.

I did 20cent tread test too! Still good.

Yes, been constant doing rotation every 12k to 15k km.


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Wow..6 years is it? i didnt know that either..

Ayam using PS3 and its the best tire ive ever use.

Toyo good or not?

This is what I said warranty statement mostly is just to attract consumer only. When it comes to compensation, they dig all kind of reasons to not paying.

I donno about warranty card but I think there isn't any. Read this statement:

Date of purchase is documented by new vehicle registration (where the tyres were fitted on a new vehicle) or original tyre sales invoice. If there is no proof of purchase, the warranty will be based on the date of manufacture.

Talk more on the new car purchased with tires. I think there is no warranty card given for any tire brand

Anyway I think the shop might not be 100% correct when saying hardening is not covered by warranty. This is a gray area. All tires can get hardened due to UV exposure, but how severe? You can probably see micro cracked on tire surface but still safe to use. Only Michelin can say how severe the crack is to justify. The shop can say whatever he likes. Most likely the person say like that to prove (by mere statement) that the shop is not cheating its customers. You can always go to authorized shop for confirmation. I don't think there is any charge in asking

Thanks for head up!

Feb cny balik Kampung... will decide by then!

put softlan. it will help to soften your tire.



This post has been edited by juicyliana: Jan 26 2015, 10:57 AM

PS3 ftw lah...

40000 KM still going strong. Rotate every 8000km. Excellent grip.

If not enough budget go for Yokohama or Dunlop.

ayam not fast n furious driver like unker...

Michelin always like that. crack or outshape if you don't drive alot.
it is good if you drive with higher mileage. or 3 years kaput.

shoot the crack picture c.. wanna compare.. mine is almost 50k d.. thread is still good..

Thanks! shall try my luck with Michelin authorised shop soon.

can define higher mileage???

daily minimum 60KM on weekdays, home-office bound.
weekend, depend, sometimes 100km, sometimes 30KM.

are we talking about even higher mileages?

this true?

I keep hearing this.

and also they say if given a choice between thai rubber, Malaysia rubber or indo rubber, it's thai > Malaysia> indo.

bro eagle nct 5 ok ke tak bro?

last time it was the oem tyre on persona before continental took over the contract.

my eagle nct 5 lasted 80k km with rotation every 10k km (during car service).

price went up 2 years back when I had to replace it and the guys at service centre say continental is just as good and eagle nct5 was more expensive...

Mine cracked also after 2 years usage at 40,000km mileage.
Rotate every 10,000km.
But this tire wears very fast if under pressure (<below 30PSI)

heard they say got kilang at thailand

Just in case you wanna change tyre, get this.



After using this, I never go back to Michelin, Bridgestone, Hankook, Toyo, Yokohama again.
It's already my 3rd set of Neuton NT5000 tyres.

price?

just go highway speed for 20 minutes scrub off hard layer

Minta more pencerahan.

Neuton brand hardly heard.

inb4 pipu blinded by marketing tricks

my ps2 swollen according to tyre man, but at that time the milleage already 50K +, if claim also get like 10% or lesser...and they required me to send the tyre for investigation. then i proceed to replace with toyo teo plus...

Eagle so so aje bai...beli Yokohama lagi bagus. Ada lebih skit amik Dunlop. Check dulu Yokohama C Drive.

U mean PS3 bodoh.

Same price XM2 & PS3 i dunno why people wanna buy XM2 for the sake of "Save Fuel". Comfort & Noise wise it's not much different from PS3, might as well buy C-Drive save more money. i go to Michelin Shop keeps asking me why not buy XM2, their XM2 banner put so big somemore.

I'm expert in tires.

Yes, Michelin Tyres cracks.

For PS3 and XM2.

so what best tire you suggest for under RM200 per piece?

bcoz back then, petrol is expensive ma... plus"save fuel" is the motivation to get the tyre.

plus, spent heavy on marketing, the shop sure promote kaw kaw lo...

All tyres cracks, depends on how long, there was a bad batch for PS3 which result in very bad chipping on threads & cracks, Michelin do give warranty depending on thread depth.

MYR270 for 16"

Hankook ok aje

When the tyre shop first recommended this brand 4 years ago, i almost ptui at his face.

I did my research on Internet, this tyre was rated higher than Michelin PS3 (note: that was 4 years ago).
Ultra high performance tyre at much much cheaper rate.
Then I grabbed my balls and decided to give it a try.
Wow... I stick to this since then.

It is not better than PS3. But close performance.
But with that price, I have no complaint.
The tyre generates low noise too, unlike other ultra performance tyres tend to be noisy.

P/S I was told It is OEM manufacturer for YOKOHAMA.
This OEM develop their own brand and name it Neuton.

This post has been edited by ALeUNe: Jan 26 2015, 01:13 PM

damn my tayar also much xm2

too high for me

after 4 years, your XM2 no sign of any cracks (harden issue) ???

Last I used XM2 was like 6-7 years ago.
No crack at the time until it went botak.
If my memory serves me right, after XM2, I used Toyo C1S, then Hankook V12, then PS3.

Then, Neuton NT5000 all the way for 2 years+.

Errr... bro, u mentioned shop intro d brand 4 years ago, but you used 6-7 years ago... ayam confuse.

dogs years very confusing one

What size?

Tires I've used other than the OEM ones

Advan AD07
Advan 103S
Advan 105
Hankook RS3
Hankook S1Evo
PS3
GY GSD3
Bridgy R050A
CSC3

etc

I used XM2 6-7 years ago.
After XM2, I used few other tyres.

Shop recommended Neuton 4 years ago.
I didn't use it when the shop 1st introduced. I takut when I heard ciplak brand.
I did some research. I only used it the next tyre change. That's 2 years+ ago.

nice tyre

i forgot already my saga use what size.. maybe 195/50/15

If Saga 195/50/15 entry lvl like XM2 ok oledi.

195/55/15. pls suggest

Actually depends on your style of driving.

-Some just city driving, so better stick to those tires like Eco Low Rolling ones, max fuel savings, and thread life

-Some like high speed driving and max safety, and care less about noise and wear, do they pick Ultra High Performance tires like PS3, S Drive, V12, T1Sport etc

-Some want more than that, they are Kaki corner, they dun care about noisy tire or wear, or Fuel Consumption, they will go for those high grippy AD08R, R1R, RS3, RS-R. But drive slow in the rain pls

previously i used ps3 and currently im using xm2. they both served me well. any review for nt5000?

ohhhhh...
you're refer to Neuton... how is Neuton? NT5000 or NT8000 ?

I use Neuton NT5000.
Heard NT8000 was soft tyre.

you can soften it by using water based lube

I had a few run-ins with less Premium tires.

This is my opinion, every tires got pro and con.

But for tires like GT radial, Neuton, Corsa, Achilles, Nexen, even Hankook may have some good characters that equal more expensive tires, but the ' finesse' is not there.
Example a grippy tire like Hankook RS3 may have similar grip with the Advan AD08R which is more expensive, but it feel rough and not fine tuned.

thanks bro to share your knowledge

Michelin is so far the best for me. Better than Falken, Sime Tyres and Continental.

michelin xm2 have famous for being sign like eaten by rats on its threads after 50% of the thread gone.

Just get yokohama tyres, solve all your headache

Updates: today (16 Feb 2015)

i made a FB complains to Michelin, and today was the appointment for checking.
2 personnel from Michelin, checking, and asking A-Z about my tyres...

final conclusion: They offering XX% of my XM2 value based on the remaining thread on tyres.

decided not to take the offer, as i was assured its still safe to drive, expected another 1 year to drive on my current tyre.

Hi, want to ask, my XM2 now 10k mileage. SC suggest change front with rear tyres. Is it necessary? I saw you all mentioned about rotation, but I suppose its not the one I mentioned right? Thanks..

our cars are front wheel drive... the front tyre will wear out at faster rate compared to rear.

Rotation be it front to rear or front right to rear left aka X rotate, will average out the tear n wear for 4 tyres, so can enjoy longer lifespan.

rotation necessary or not, depend on individual. if you're planning to change 2 tyres at 1 time, no need bother to rotate.

I have the exact same problem as you. XM2 also. Problem is tyre was bought in KL. Now transferred to Sandakan, from what I know there is no dealership in Sandakan, no choice, nobody to consult.
All 4 wheels are XM2

eco XM2 tyres are memang hard la.. PS3 are soft tyres which is why they grip better both on dry and wet. Down side is they wear out faster.

Last time i use XM2 for 1 year plus, after that become more noisy liao, and also have some minor crack look.

BRO, dont bother to consult...
check ur tyre wall, as long as no crack, intact, its good.
even you have them to consult, check and the most they will offer the some discount based on the wear n tear....

would u ever buy back the same tyre again?

surface crack still safe to drive as mentioned by the engineer... he said have few layers of steel wires inside...

important is the side wall....

i just notice this thread.
i also bought XM2 2 years ago and my cracks are even worse....