yes. unless you state the delivery time period. please make things clear. you've admitted of your lousy packaging. that i understand. but i feel there is no initiative taken from you seller, to ensure the product reaches safely on the hands of the buyer. its a so called don't care business. Just receive the money and then don't care at all. i've always asked my seller to pack the package nicely to ensure no faults might occur and yes most of them will do la. but i know, some day i'll get someone who just answer yes and litterally don't bother to do so.

So now, everybody wants to know, will you refund? thats the main question. Buyer has done his part. please disregard the 7 days warrenty period here as you have both the money and the processor. If you don't want to return the items or the money. better state it before this thread gets longer and everyone starts critisizing you.

don't talk abt dell la. my roomate who bought dell desktop claimed a new 15 inch lcd on the last day leh. the complain was filed on friday and the item was delivered after weekend. by right the warrenty period should have been expired right? but still they gave him the LCD replacement because the problem was lodge within the warrenty period. If Dell has their own terms and condition printed then i suspose the seller were to post the conditions before he starts selling the item right? so i think its not suitable to place a company sales with individual sales here

I think the buyer should at least be given some compensation. both the money and item is now at the hands of the seller. not much but at least there should be some. have you guys tried to salvage some money from pos laju to claim the mishandling of parcel (if not mistaken poslaju can refund some money if delivered item is discovered spoilt due to mishandling but not much la). that should at least reduce the burden.

there seems to be no word on the seller. hope that both seller and buyer can achieve a win win condition here. cheers