feeling that mbb services are becoming more incompetent..

my statement date is on the 3rd of every month, called in on the 31st jan to request for a chg to the 28th of every month... the cust serv told me takes 7 working days, it will take effect this month - means statement will be on 3rd of february, followed by 28th of february..

called again just to double confirm, they tell me still yet to change.. next statement is 3rd of march, then 28th of march... 1 month still haven't change..

anyone can enlighten me on the standard procedure on how long will the change of statement date take effect? can't plan my expenses wisely if i don't even know when will the statement date take effect

With the high amount of fraud case, I guess MBB have to be more stringent. Cant blame them.

AMEX's fraud cases are among the highest for all credit cards. MBB want to safeguard them self and you.
When fraud case happens, you need to lodge police report and all the hassle involved.
But, you can make instructions to MBB on all the potential purchases you are going to do and the duration can be 1 month max.

which number did you call?
platinum number should't wait for so long..

What is the criteria for blocking the transaction?

Last week I used Amex to pay membership subscription- Pound Sterling 200+, but neither no blocking nor any enquiry from MBB staff,. Even there was no one time password sent to me.

Actually I noticed this PayPal issue doesn't seem to hit old cardholders. I have made so many PayPal transactions via my AmEx and not even once being denied.

However, if nothing happens I will receive my Plat card soon, so I might be hit with this issue. Let's see, since I will have to re-link my AmEx to PayPal again due to changes in credit card number.

to is even bigger ow now... sigh... only AMEX like tat or even the mastercard/visa oso like tat?

i'm same with fruitie, no issues with amex on any usage; be it offline or online mode.

not sure if Maybank accepts permanent allowance (no blocking), provided explicit consent from you, of course.

I were blocked on first use, call maybank and ask them not to block any future payment to Paypal and no problem after that, for years. The risk in on you, anyway, dispute can be done from both paypal and maybank.

You may call CS upfront on the payment you want to make. This is what I'm doing now.
I already have a Paypal account but no credit card attached to it. Before I do any purchase, I'll the AMEX in after I call the CS to unblock my card for a week and type of transaction and the amount involved. I need 1 week as I need the verification code that taking 1-3 days to posted and refund back to Paypal. Once my paypal account are fully "active", then I buy and pay.
Once done, I'll remove the card from paypal.

The 6% GST will be charged on the annual fee instead of every transaction.

Yeah 6% on annual fee and those merchant will include the 6% for whatever we spend.

double whammy.

The 6% is charged for the merchant service/product, not for using the credit card itself as stated by midnight plue.

Yes mbb2 don't have annual fee now. If they decided to add annual fee, i think it will only affect new comers (since t&c was no annual fee for life).

If got 6% extra charge per swipe for using credit card, no one will use credit card anymore.

no, on bank cc side, 6% only on fees/charges by the bank, not on your swipes.

If I am not mistaken, previously in Maybank2U, we cannot use AMEX to pay for Maxis bill.

So, I am not sure whether you all are aware of this finding. Apparently, we can now use AMEX to pay for Maxis bill, inside Maybank2U. I have not tested this feature yet.

[attachmentid=4371965]

11000 TP for RM50 Sogo Voucher

biggest is RM20 now. i haven't seen RM50 or RM100 one piece voucher before...

I'm the abnormal one then.
Every time try to make full use of my credit cards.