Hi guys, just wanna ask a stupid question about this unifi thingy.

My old Streamxy was very prone to lighting strikes during thunderstorms and I always had to take out the telephone socket from the modem and also to switch off the modem and sometimes unplug the power socket.

I have lost about 2 modem's to lighting strikes in part years.

Now since unifi is using fibre optics and not the telephones line, must we switch off the unifi mofrm or router during thunderstorms.

Twvm

LOl I got the same experience too, back during the Steamyx days.
Good thing that fibre optic won't have same issue

hi all, just want to ask about upgrading unifi speed

do i need to go to centre to upgrade from 5 to 20 mbps, or just call?

can i get discount for existing customer? alrdy 3 yrs using.

usually after apply for speed increase, how long need to wait before they apply it?

thats all tq

if i call them dont get discount?

let say i'm new subscriber, should i take vip5 1st or straight vip10/20?

If ur unifi contract has ended, they will call u to offer a new package. Unifi called and give me promo to upgrade 10mbps rm159 or stick with 5mbps rm139. Same like streamyx i think. Rm80 4mbps.