i get this error msg
"The playback could not start because the video information could not be retrive"
iFlix launched in Malaysia at May/2015, RM8 on-demand video-streaming service
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 May 26 2015, 11:27 PM
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#1
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Senior Member
1,154 posts Joined: May 2006 From: Seremban/KL 
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May 26 2015, 11:37 PM
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#2
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Senior Member
1,154 posts Joined: May 2006 From: Seremban/KL
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why i keep getting this msg?
"The playback could not start because the video information could not be retrive" |
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May 26 2015, 11:41 PM
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#3
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Senior Member
1,154 posts Joined: May 2006 From: Seremban/KL
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QUOTE(Revamperz @ May 26 2015, 11:38 PM) Tried others? tried many, stilll tak boleh.. nvr mind la...free trial no complain too muchSometime i got "season not available in this region"  i go sleep |
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May 26 2015, 11:50 PM
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#4
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Senior Member
1,154 posts Joined: May 2006 From: Seremban/KL
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QUOTE(tHe^CuLpRit @ May 26 2015, 11:42 PM) Contact their support see what they say contacted... waiting now |
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May 27 2015, 03:43 PM
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#5
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Senior Member
1,154 posts Joined: May 2006 From: Seremban/KL
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QUOTE(tHe^CuLpRit @ May 26 2015, 11:42 PM) Contact their support see what they say typical IT helpdesk replyQUOTE This is Carlos from iflix. That sucks and we’re really sorry to hear that because we are all about the awesome videos. To resolve the issue, try the troubleshooting steps below: 1. Make sure your device is connected to the Internet 2. Close and reopen the app 3. Reboot your device 4. Delete and reinstall the iflix app Hope this helps but if there's anything else, please let us know - we're here to help! Thanks! Carlos from iflix  |
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Oct 14 2015, 10:40 PM
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#6
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Senior Member
1,154 posts Joined: May 2006 From: Seremban/KL
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iflix iPad app streaming slow or hang. Anyone has this issue?
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