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 DiGi SmartPlan, Cancelling purchase of Internet Top-Up

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TSedlwh
post Jan 14 2015, 11:35 AM, updated 11y ago

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So yesterday I had decided to check my remaining internet quota for the month for my DiGi SmartPlan... smile.gif
So I had forgotten that I was supposed to key in the code which is *200*1*1#...
Instead I pressed *200*2*1*1# which was suspicious as it had taken a long time to respond...
Next thing I know I had accidentally purchased a 5GB-7days package for RM60 ohmy.gif
Is there any way to cancel the purchase? icon_question.gif


Aftermaths
post Jan 14 2015, 11:40 AM

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1. No cancellation.
2. Go digi centre, tell them u press the complete code purchase data & now u don't want it. Tell us the feedback, sleep.gif
ck_boon
post Jan 14 2015, 11:41 AM

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gg
once apply, no cancel already
Hanford
post Jan 14 2015, 11:42 AM

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press wrong code.............


TSedlwh
post Jan 14 2015, 11:44 AM

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QUOTE(Aftermaths @ Jan 14 2015, 11:40 AM)
1. No cancellation.
2. Go digi centre, tell them u press the complete code purchase data & now u don't want it. Tell us the feedback,  sleep.gif
*
That's too bad then... sure if I did go to any DiGi centre...
TSedlwh
post Jan 14 2015, 11:45 AM

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QUOTE(Hanford @ Jan 14 2015, 11:42 AM)
press wrong code.............
*
Yeah I did... and it's a costly mistake...
TSedlwh
post Jan 14 2015, 11:46 AM

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QUOTE(ck_boon @ Jan 14 2015, 11:41 AM)
gg
once apply, no cancel already
*
cry.gif
KoChun
post Jan 14 2015, 08:23 PM

On my way
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SmartPlan... smart of DG not for user.
weng_viva2
post Jan 14 2015, 10:16 PM

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no cancellation.
my friend did wrong purchase data before,
and he called celcom service centre,
the staff told him cannot cancel,therefore my friend keep asking why,
celcom staff told my friend "if you go buy top up,and you wrongly key in your phone number,no refund also"
LOL

fat16
post Jan 16 2015, 09:29 PM

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whatever u did please stop it before next auto renew.

 

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