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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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xiphius
post Dec 13 2013, 11:28 AM

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Joined: Oct 2008
Hi all.
So here's my problem.
I'm getting the BSOD after updating my lappie.
Error they gave me was "System Thread Exception Not Handled".
I googled for solutions and they said it might be my graphic card that's causing the problem and updating it should fix it. Updating didnt fix anything for me as this is my second time having this problem. The first was when i wanted to update to windows 8.1. It gave me the blue screen and was forced to restore it back to factory settings. It's soo not cool as i've just bought this lapp early this year.
Now i cant even restore my computer to previous state as it's saying some file is missing and cant restore. I refreshed the comp using the auto repair on my computer and it did fix the problem but everything's screwed up now. My files are all gone and everything's acting weird.
Anyone with solutions or ideas as to why this is happening? sad.gif
Or should i just send it back for warranty?

If it helps, here's my lapp's specs.

Lenovo Z410.
Intel Core i5 4200M
2.5 Ghz
4GB Ram
1 TB HDD
VGA nVidia Geforce GT740 2GB
Windows 8

 

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