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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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doom89757
post Oct 7 2008, 08:34 PM

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Okay here my minidump file, well I dunno what actually happen but I think after I have flash my mobo bios, my pc tends to restart @ certain time can anyone help me?


Attached File(s)
Attached File  Mini100708_02.zip ( 15.06k ) Number of downloads: 12
doom89757
post Oct 8 2008, 01:18 PM

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QUOTE(francischuahcw @ Oct 8 2008, 11:00 AM)
Error 0X7E detected in your minidump file.
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
You can refer below link for what is the error
http://www.computerdr.com.au/technical/stopmsgs.htm#0x7e

You have encountered two BSOD, i need another BSOD minidump file of yours. Please upload here.

The error in this minidump file pointed your error to avgtdix.sys which is something that has to be done with your AVG 8.0. Try remove your AVG and see if the error still persist.
Please upload your another BSOD file here.
Thanks
*
In the blue screen it got say something about tcpip.sys & dunno what memory dump thing, not very sure
So I have to uninstall my AVG? Then use other antivirus instead of AVG?
Thx for the feedback, I also added the other minudump file u ask for, hope u cna verify my problem thx
I thought was my RAM problem





Attached File(s)
Attached File  Mini100708_01.zip ( 14.91k ) Number of downloads: 7
doom89757
post Oct 8 2008, 09:45 PM

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QUOTE(eclectice @ Oct 8 2008, 09:20 PM)
I have encountered tcpip.sys BSOD once. It happened when I had both Wifi and Ethernet active at the same time on different IP addresses while downloading a torrent. The open connections got confused with both IP addresses and triggered BSOD. I had to reinstall the network driver and it worked fine after that. Immediately, in my torrent application, I forced the IP binding to only one IP address to avoid possible TCP/IP conflict.

I think you should get the latest version of AVG. AVG free version is now limited in functionality unlike before. I believe you should get other free anti-virus that can provide a lot of functionality without restrictions like Avast!
*
Well I dun have wifi, but I got use hamachi & there one hamachi icon @ my Network Connections there, I also have install a new LAN driver also. Where to force IP binding? I using bit comet

For the AVG, i'm using AVG 8.0, mayb might try to change ot Avast back or go get karpersky
doom89757
post Oct 9 2008, 12:55 AM

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QUOTE(francischuahcw @ Oct 8 2008, 10:50 PM)
» Click to show Spoiler - click again to hide... «


This is the 1st log that you have upload. Similar with dump number 2. From the identification avgtdix.sys is referred as AVG Network Connection Watcher. It might be something that monitors network connection that enable automatic updates to be run. its like something mentioned by eclectice above. But from the debugger it tells that this is a BufferVirtual address.

Try remove your AVG 8.0 and see if the BSOD persist. It might have clash your IP address while updating definition.
By the way, try eclectice method 1st before uninstall your AVG .

@Eclectice, i rest this issue here for you to help TS, if problem still persist, we shall remove AVG 8.0
*
Thx a lot for clarifying the problem for me, hmm, I'm not very sure about Eclectice way, anyways so that mean my hardwares is ok juz the problem might be my AVG8.0, so should I uninstall & re-install back or juz uninstall it & change other antivirus dun use AVG 8.0 anymore?
doom89757
post Oct 10 2008, 01:48 AM

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Ok here the 3rd time BSOD juz happen few minutes ago from this post time, is it still the AVG problem??? I have not remove it yet but I going to do so coz I have not dled another antivirus, mayb switching to AVast
If is the AVG error i'll remove it immediately

this time I got write down the error code
0x0000008E (0xC0000005, 0xB607D698, 0xB381948, 0x00000000)

I did flash my mobo bios to a newer version, seem working ok until juz now suddenly got BSOD

This post has been edited by doom89757: Oct 10 2008, 01:53 AM


Attached File(s)
Attached File  Mini101008_01.zip ( 19.51k ) Number of downloads: 8
doom89757
post Oct 10 2008, 03:03 AM

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QUOTE(francischuahcw @ Oct 10 2008, 02:36 AM)
Unfortunately, is a yes.
http://www.pcsupportsource.com/xp_stop_messages.htm
http://www.osronline.com/DDKx/ddtools/bccodes_59k7.htm

» Click to show Spoiler - click again to hide... «


You have mentioned that you already update your BIOS and from the debug itself. It shows the same result. avgtdix.sys as the main reason for your BSOD. Refer spoiler for information.

Thanks
*
Ok , thx a lot bro, going to uninstall that AVG d, haiz sad.gif
Hopefully after that will be ok
doom89757
post Oct 11 2008, 11:00 AM

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Ok I have uninstall AVG & install Avast instead but juz now I get the BSOD again, haiz
still the tcpip.sys thing

STOP : 0x0000007E ( 0xC0000005, 0xB61005C8, 0xB9831ABC, 0xB98317B8 )


Attached File(s)
Attached File  Mini101108_01.zip ( 16.06k ) Number of downloads: 34
doom89757
post Oct 11 2008, 08:43 PM

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QUOTE(francischuahcw @ Oct 11 2008, 06:48 PM)
Hi there doom89757,

» Click to show Spoiler - click again to hide... «


Having AVG uninstalled, avgtdix.sys issue solve, installing avast, you are having aswTdi.sys refers to "Safe! avast! TDI Filter Driver ALWIL Software avast! Antivirus System 4.7."
From this BSOD i can confirm that something has screw up the memory and causing the system to crash.

Referring back to the experience that eclectice has encountered and advice on you. Since you mentioned that you do not have wifi, but you do have hamachi right?
You install hamachi by yourself or it comes with your system?
I suggest you to uninstall hamachi for this time around as Hamachi itself is centrally-managed zero-configuration virtual private network (VPN) which has something to do with LAN
Further information please refer below link
http://en.wikipedia.org/wiki/Hamachi
http://www.google.com.my/search?hl=en&q=Hamachi&meta=

Both avgtdix.sys and aswTdi.sys has some function of auto updating and might encounter the BSOD while attemting to update for latest definition.
Uninstall Hamachi and have a look on your system see if BSOD appear again.

P/S: I need your favor to look at your Event Viewer and post whatever error you see here.

Thanks
*
Ok,thx bro for the feedback, well the hamachi, I install my self one to play LAN with my fren
For the event viewer, how to post it? Most of the time be4 it go BSOD , there one ESENT thing say dunno database stop or something, can I like PM u the whole event viewer let u check? Ic it export to txt file
So like thta mayb AVG is not the prob, something else?, haiz i wish was AVG prob
doom89757
post Oct 12 2008, 12:08 AM

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QUOTE(francischuahcw @ Oct 11 2008, 10:18 PM)
You can PM me or you can upload it here since you mentioned it as a .txt file.

Bear in mind that sometimes BSOD analysis cannot be 100% guaranteed or you might say that i am not really professional yet to read the data and inteprete it.

It will goes like this. Sometimes the error is directly shown as the file mentioned by the debugger itself is the root cause of the crash. But in another condition like yours, its actually another factor that is trigerring the crash in your system. If in that kind of cases, basically we prefer use trial and error.

I consider myself as a beginner in debugging and there are lots of masters out there which are really pro in debugging BSOD and some even could read and understand the lines and number to help the victims overcome the issue.

What i am doing here is trying to help. Whether it successful or not it depends on luck sometimes besides the qualification and skills that i have to help you and other victim to solve the issue.

Sorry that at this moment i still not manage to solve your issue. Lets hope that my 2nd try can show you the path to success on overcoming your BSOD Crash.

Thanks
*
Well is ok, @ least there some one to help me to sort out the problem so i no need to reformat my pc
Ok here my event viewer


Attached File(s)
Attached File  Event_Viewer.zip ( 12.14k ) Number of downloads: 8
doom89757
post Oct 12 2008, 01:21 PM

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QUOTE(francischuahcw @ Oct 12 2008, 12:11 PM)
Added on October 12, 2008, 12:20 pm

Hi there,
You never mentioned to me that you have netlimiter2 installed in your system.
That is crucial for me to know as if i do not ask you, your problem will not solve.
Luckily your Event Viewer provide the information to me.
Refer below link for similar issue
http://www.techspot.com/vb/all/windows/t-2...BSOD-Crash.html
http://www.techspot.com/vb/showthread.php?...1684#post241684
http://www.techspot.com/vb/topic38458.html

Please uninstall NETLIMITER2 from your system.
Thanks
*
I kinda forget, so what else I have to tell u? Ok I used bitcomet & emule
So my NetLimiter2 program might the the prob, haiz, I used that to monitor my bandwidth
One more thing also, could it most probably be my RAM problem, yesterday I juz change to another new sets of RAM
My previous RAM is 2GB kit DDR2 800Mhz, now I change to 2GB kit DDR2 1066Mhz

This post has been edited by doom89757: Oct 12 2008, 01:24 PM
doom89757
post Oct 12 2008, 01:34 PM

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QUOTE(francischuahcw @ Oct 12 2008, 01:25 PM)
a few search from the web for tcpip crash mostly pointed to Netlimiter2 as the address i give above.
Just remove it and look at the stability.
If problem persist, we do another thing. Hope you be patient with me and sorry if this bother you.

Thanks
*
I'm ok I dun mind as long as the problem can be solve & I should be grateful ur spend ur time in helping me
So now I have to uninstall hamachi & NetLimiter2 rite?
In the minidump didn't say anything about Netlimiter2 causing prob rite? Could it be becoz i'm using bitcomet?
Does this BSOD problem varies on certain PC's? I dunno y some weird problem always happens to me, my aunty PC which her PC got install NetLimiter2 been working for 3 years seem ok no flaws, haiz I hate weird problem always happens to me
doom89757
post Oct 12 2008, 01:53 PM

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QUOTE(francischuahcw @ Oct 12 2008, 01:36 PM)
I found this in your Event Viewer
Could you go below and search some files for me?
Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump. Check system event 1001 and 1003 and it has the content of the blue screen.
Thanks
*
Ok I done it , there for 1001 but 1003 dun have
I add the notepad attachment, it in got the infor the the thign I have filter & the other notepad is the properties of it
Hope this helps, thanks



Attached File(s)
Attached File  system.zip ( 595bytes ) Number of downloads: 13
doom89757
post Oct 12 2008, 02:02 PM

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QUOTE(francischuahcw @ Oct 12 2008, 02:00 PM)
Hi there, culprit found. It is mentioned early in the dump file just i did not realize that.
Crash on aswTdi.sys and nltdi.sys.

aswTdi.sys is Avast
nltdi.sys is your Netlimiter2.

So, the reason for your BSOD is clear and obvious now.

I will check again to go through your avgtdix.sys dump file again.
Confirm with you later.

Thanks
*
Great, so I wait for ur answer be4 I do anything 1st, so dun tell me Avast cannot use also ar in my PC??
Thanks for the quick response bro
doom89757
post Oct 12 2008, 02:25 PM

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QUOTE(francischuahcw @ Oct 12 2008, 02:11 PM)
Your dump on 100708-02 when you use AVG
Your dump on 101008-01 when you use Avast
Now, the result is very obvious. Besides your AVG/Avast AV crashes, your NetLimiter2 also crashes.
Please uninstall your NetLimiter2.
Is it you encounter BSOD after you install NetLimiter2?

If you still want to use your NetLimiter2, do below
1. Uninstall Netlimiter 2.07
2. Reboot
3. Reboot again
4. Enter safe mode
5.Install Netlimiter.
6.Reboot

Source: http://www.techspot.com/vb/showthread.php?...1684#post241684

Thanks
*
Yeah I have read that I wanted to ask u should I do that or not, btw my Netlimiter2 ver is 2.0.10.1
Well I also dunno actually when it happen it jzu happen suddenly, After I have reformatted my PC few months ago, it was ok until after sometime it began to have this problem, be4 this my system didnt give BSOD, it jzu auto restart until I found out here they say have to change setting to get the minidump file
So I juz use the way to install back netlimiter2 rite & test see still got problem or not rite & what about hamachi??
doom89757
post Oct 12 2008, 02:47 PM

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QUOTE(francischuahcw @ Oct 12 2008, 02:29 PM)
Uninstall your netlimiter2.
I will exclude hamachi for the suspicious cause of BSOD for now. That means you no need to uninstall your hamachi.

Please do following to confirm your system stability.

1. Uninstall NetLimiter2 first. At least for few days. Monitor the stability.
2. Drop a PM to me informing your system performance (regardless it is good or bad).
3. If it is stable, then only do the installation using the above suggested method.

Is this ok for you?
Thanks
*
Yeah this one no problem, I will uninstall the Netlimiter2 for few days & see got any BSOD or not
Then about PM u my system performance, dun really get that, how to see ar, sry ar I a bit noob, haha
doom89757
post Oct 20 2008, 10:13 AM

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Ok this juz happen this morning, dunno what the reason of the BSOD

Here is my minidump, haiz, now dunno what the problem now, the PC juz BSOD




Attached File(s)
Attached File  Mini102008_01.zip ( 18.54k ) Number of downloads: 14
doom89757
post Oct 20 2008, 11:51 PM

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QUOTE(francischuahcw @ Oct 20 2008, 12:43 PM)
Hi there doom89757,
seems like you are having trouble again.
let's see what you got this time

» Click to show Spoiler - click again to hide... «


Looks like you have some bad memory in your pc. Your RAM might be faulty causing crash on tcpip.sys.
Suggest you have a run on Memtest86+ to check your memory for error.

Other than that, manual way to do is take out your RAM and test one by one.
Clean up your RAM using a rubber.

Thanks
*
Hmm, this memtest thing i a bit not so get it , I cna use my pendrive to run this app rite?? or use a floppy disk rite??
Then set @ the bios there boot up the pendrive or floopy 1st to run this???
doom89757
post Oct 29 2008, 11:39 PM

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Ok, dunno y juz now kena again BSOD, is it still my RAM problem???
Well prevously I change RAM, dunno is it still a prob???




Attached File(s)
Attached File  Mini102908_01.zip ( 17.46k ) Number of downloads: 7
doom89757
post Oct 30 2008, 06:06 AM

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QUOTE(francischuahcw @ Oct 30 2008, 12:59 AM)
Lycosa.sys

Are you using Razer Tarantula Keyboard Driver?
Your keyboard driver conflict with your operating system.
*
Razer Lycosa Keyboard driver to be exact, so I should uninstall the driver for it now??? rclxub.gif , haiz wat is the problem with my PC doh.gif , pls enlighten me Francis
So RAM no problem ar???
doom89757
post Nov 15 2008, 03:50 PM

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Ok, I have a laptop when I run media player classic & play a movie it suddenly makes the laptop get hang & BSOD will appear later on for a while then it auto restart
Here the minidump file, pls let me know wat i the prob with this laptop, thanks



Attached File(s)
Attached File  Mini111508_01.zip ( 29.91k ) Number of downloads: 58
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