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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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ckyned
post Jan 5 2009, 06:20 PM

~Trial & Error~
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Hello,

I got BSOD on my Sierra Wireless Aircard 875 when do surfing or play dota on garena. When I surfing, my Windows XP SP3 just freeze up, sometime it appears the BSOD and the error msg is BUGCODE_USB_DRIVER. Can anyone help me how to fix this, I'm very appreciate it.


Thanks...


Here's my minidump: Attached File  Mini010509_01.zip ( 29.26k ) Number of downloads: 13

ckyned
post Jan 6 2009, 01:11 PM

~Trial & Error~
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Senior Member
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Joined: May 2008
From: Earth



Mini010509-01.dmp
CODE
BugCheck FE, {5, 873dd0e0, 10330035, 87026f90}

Probably caused by : ntoskrnl.exe ( nt+5c80e )

BUGCODE_USB_DRIVER (fe)


Few suggestions below,

1. Clear or reset your system pagefile.
2. Uninstall / disable / unplug USB device or drivers like external hard disk, webcam, etc.

You may want to upload more minidump for a better understanding of your problem.
*



How to clear or reset the pagefile? I'm not using external hard disk, webcam, etc. at that time just the USB mouse and the PCMCIA card (Sierra Wireless Aircard 875)

Here's 2 other minidump I just got: Attached File  Minidump2_3.zip ( 66.67k ) Number of downloads: 14




Thank you.
ckyned
post Jan 8 2009, 08:13 AM

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QUOTE(lighter @ Jan 7 2009, 05:27 PM)
CODE

Mini010609-01.dmp
Mini010609-02.dmp

*** WARNING: Unable to verify timestamp for usbohci.sys
*** ERROR: Module load completed but symbols could not be loaded for usbohci.sys
*** WARNING: Unable to verify timestamp for usbhub.sys
*** ERROR: Module load completed but symbols could not be loaded for usbhub.sys
*** WARNING: Unable to verify timestamp for swumx20.sys
*** ERROR: Module load completed but symbols could not be loaded for swumx20.sys

Probably caused by : usbohci.sys ( usbohci+18fd )


These 2 dump files indicate you have driver issue with your Sierra Wireless Aircard 875. Are you using Dell notebook?

*
I'm using Acer Aspire 5040 Series + Windows XP SP3 newly installed.


Thanks for reply. smile.gif
ckyned
post Jan 10 2009, 11:35 PM

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QUOTE(tthm @ Jan 8 2009, 11:43 PM)
(About cleaning up the page file)
My page file now cleaned up. But the problem still occur, I went to Event Viewer, it shows the error the time my laptop get BSOD but the solution that M$ gave to me doesnt help me. Here's the error
CODE
The IP address lease 10.141.232.81 for the Network Card with network address 00A0D5FFFF85 has been denied by the DHCP server 10.141.226.253 (The DHCP Server sent a DHCPNACK message).


Do you think this error can lead to the BSOD problem?

*Note: I'm using celcom 3G broadband.

ckyned
post Jan 21 2009, 11:38 PM

~Trial & Error~
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Senior Member
600 posts

Joined: May 2008
From: Earth



Hello, can someone help me diagnose my BSOD problem? Here's the dump files:

Attached File  Minidump.zip ( 131.64k ) Number of downloads: 11




Thanks. blush.gif

 

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