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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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badminto
post Dec 26 2010, 12:07 AM

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Upload the dump file please
badminto
post Dec 26 2010, 01:00 AM

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It is file which generated when your computer encounter bsod. It located in C:\Windows\Minidump
badminto
post Dec 26 2010, 04:45 PM

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Just upload the .dmp file here. It is quite hard to explain it

badminto
post Dec 26 2010, 08:00 PM

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user posted image

Usually, this cause caused by driver:

1) If you plug anything in usb, plug out and see if the problem solve.

2) Get latest updates for ur drivers

3) Get latest updates for ur windows

If the problem still happened:

4) run the diagnostic to ur hardware

5) maybe your processor overheating. Check the psu and maybe the cooler stuck .
badminto
post Dec 27 2010, 01:30 AM

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QUOTE(JohnDiew0107 @ Dec 26 2010, 11:35 PM)
Anyone could help me regarding my BSOD?

I suspect is cause by faulty RAM, but I'm noob at this kind of problem..

here's my minidump files.

http://www.mediafire.com/?09huvjt452px9ol

http://www.mediafire.com/?o4800j35mbydbfr
*
Both BSOD caused by ntoskrnl.exe brows.gif

1. Possible Keyboard issue. Try swapping out the keyboard and see if that fixes the problem. (9 times out of 10 it does not but it could be something as simple as a keyboard issue)

2. Could be a miscellaneous corruption. Boot into safe mode and boot to the last known configuration.

3. Could be a corrupted or missing ntoskrnl.exe file. That could be virus work usually. If you have the Windows CD you will need to boot from it. If not, if you have Recovery Console in a partition you can boot from that should be F11 to boot to recovery partition could be different on your computer.

-Once you boot from the disk or recovery partition select "R" for repair.
-You will be asked what Windows installation you want to log into (in most cases it will be 1. C:\Windows)
-If you have an Administrator password put it in or just hit enter
-This will bring you to the C:\Windows prompt.
-type in cd system32 then hit enter
-You should now see C:\Windows\System32
-Depending on what drive your Windows Recovery partition or CD is you will use that. For the sake of discussion we will use the "D" drive
-Type in: expand d:\i386\ntoskrnl.ex_ then hit enter
-You will be prompted if you want to overwrite this file click "Y"
-Reboot into Windows and see if this helps. Hopefully if you went through steps 1 and 2 with no avail, this will fix the corrupted ntoskrnl.exe file.

4. Faulty ram. If you suspect your ram is faulty, run memtest+86 first.

This post has been edited by badminto: Dec 27 2010, 01:33 AM
badminto
post Dec 30 2010, 10:00 PM

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QUOTE(RigerZ @ Dec 29 2010, 01:41 PM)
That's it, I've been having one BSOD too many. I'm uploading all the BSOD's I've encountered since 2 weeks ago, and I hope all of them can be solved.
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Your bsod caused by avira and sis ethernet...(Network Card) and Netio.sys

My suggestions:
1) Try uninstall avira

2) Uninstall your Sis ethernet card and make sure your driver downloaded from manufacturer site. Update it.

3) Try to unplug ur sis ethernet card and reboot. Check the adapter if it is damaged or not.

4) Install latest updates from microsoft

5) Make sure all your driver is up to date.

Your feedback is appreciated cool2.gif


Added on December 30, 2010, 10:06 pm
QUOTE(mao2 @ Dec 30 2010, 05:50 PM)
i hav blue screen continuously.. this is 1 of it.. the other are, non_page, memory_management.. need help.. can't fix it..

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7600.2.0.0.256.1
  Locale ID: 1086

Additional information about the problem:
  BCCode: a
  BCP1: F886960F
  BCP2: 00000002
  BCP3: 00000000
  BCP4: 828DD963
  OS Version: 6_1_7600
  Service Pack: 0_0
  Product: 256_1

Files that help describe the problem:
  C:\Windows\Minidump\123010-14554-01.dmp
  C:\Windows\Temp\WER-18080-0.sysdata.xml
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Attach your minidump

This post has been edited by badminto: Dec 30 2010, 10:06 PM
badminto
post Dec 31 2010, 04:07 PM

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QUOTE(Fallensya14 @ Dec 31 2010, 03:22 PM)
Hey could you take a look at my problem.. It is iqrl not less or equal type of BSOD.. Any reply would be appriciated  sad.gif
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Update your wireless adapter. If not fix, try update your chipset. If not fix, try unplug your wireless and reboot.

Your feedback is appreciated cool2.gif
badminto
post Dec 31 2010, 08:56 PM

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QUOTE(Fallensya14 @ Dec 31 2010, 06:04 PM)
Yeah I have updated these two driver up to date. How to check that this BSOD will not occur again? Is there some kind of ways to do it?

- Intel® 82577LC based Network Controller(OEM)
- Intel® WiFi Link 5300
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How to check you ask? Just wait desperately for it to happen laugh.gif . Don't worry. Just enjoy with your pc biggrin.gif
badminto
post Jan 1 2011, 10:09 AM

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QUOTE(fruxano @ Jan 1 2011, 02:54 AM)
can someone help me with this BSOD problem? I've attached the minidump along.

So far what I did was change the RAM to a new one and formatted the system. The problem still persist. Help me...  cry.gif
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Your wireless card, PRISM 802.11 Wireless LAN (hopefully I'm correct) may cause this bsod.

Download latest driver for ur wireless card from manufacturer. If not fix, try unplug the wireless adapter and reboot.

Your feedback is appreciated cool2.gif
badminto
post Jan 1 2011, 01:22 PM

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QUOTE(fruxano @ Jan 1 2011, 01:01 PM)
ok now it's getting wierder. I left my pc off last night. since this morning, i can boot into bios, but not into my drive or even cd-rom! could my mobo gone bad?

edit: both my drive and cd-rom are detected in the bios
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No more BSOD? I think you should create new thread about this in technical support coz people there may have many possible solutions biggrin.gif

My opinion is you can try update your bios
badminto
post Jan 6 2011, 10:14 AM

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QUOTE(aasif90 @ Jan 6 2011, 08:25 AM)
last night when i using my pc, my pc suddenly become hang for a while and then come back to normal. this happens for a few times. so i restart the pc but another problem is raised, my partition E need to format. i restart again my pc in hope in can back to normal. but the real problem is raise whereby i can't get into windows and below error is shown
user posted image

i try disconect all the internal and external hardware and just connect only hdd to my mobo (including ram,gc) but the result still same. can problem due to failure of my hdd.. really need help ASAP
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Maybe it is your windows 7 fault. Try format and reinstall windows.
badminto
post Jan 6 2011, 06:03 PM

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QUOTE(aasif90 @ Jan 6 2011, 04:44 PM)
i can't even format the pc bcoz during wanna boot from cd, this problem also raised
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For more answers, please ask in technical support laugh.gif
badminto
post Jan 6 2011, 11:38 PM

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QUOTE(MjMax15 @ Jan 6 2011, 11:34 PM)
greetings,

recently my acer aspire give this BSOD while shutting down PC
btw, im using windows xp pro 32bit.

done registry cleaning, uninstalling some programs but no luck sad.gif
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Please attach your minidump here
badminto
post Jan 8 2011, 08:55 AM

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QUOTE(nanatanjung @ Jan 8 2011, 08:08 AM)
From your given minidump, halmacpi.dll and win2k.sys is cause of your bsod

Free up windows drive at least has 1gb free space or more. If not fix, update your all ur drivers especially graphic card to the latest one from manufacture (IMPORTANT). If not fix, run memtest. If not fix, try check your temperature of your processor.If not fix try perform clean install of your windows.

Your feedback is appreciated cool2.gif

This post has been edited by badminto: Jan 8 2011, 08:57 AM
badminto
post Jan 10 2011, 11:10 PM

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QUOTE(demamkuning @ Jan 10 2011, 06:42 PM)
hi,
im having this problem recently..pls  icon_question.gif
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Your BSOD caused by ysfsbte.sys which is related to F-Secure Boot Time Scanner

Uninstall F-secure. If not fix, try update your ethernet card and wireless card driver to the latest one

YOur feedback is appreciated cool2.gif
badminto
post Jan 23 2011, 01:14 AM

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QUOTE(mao2 @ Jan 22 2011, 09:27 PM)
lately i format my pc and just install mobo drivers + graphic card drivers.. also using chrome as explorer and then the BSOD comes again.. but been playing games for awhile there is no problem..
i'm using Asus M4A78 Pro mobo, AMD Phenom II x4 975 BE, Gigabyte GTS250 graphic card, 2x 2gb Kingston DDR2 800mhz..
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Your BSOD caused by athuw.sys.

Is your wireless driver Atheros AR5008 Wireless Network Adapter?

Uninstall your wireless driver. Try install your wireless adapter along with lan adapter latest driver from manufacturer. If not fix, try unplug the wireless adapter and reboot without it and see what happen

Your feedback is appreciated cool2.gif
badminto
post Jan 23 2011, 01:49 AM

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There might be conflict with your usb wireless and built in network adapter. The culprit is the usb wireless adapter brows.gif You can try download latest driver for the usb wireless adapter or let windows find the update for it. Tell me what happen
badminto
post Jan 27 2011, 06:32 PM

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QUOTE(andy_mc_d @ Jan 27 2011, 11:26 AM)
after i reformat my PC this appear.

Mini Dumps

before i reformat,there is an error with explorer.exe as the fault module name is StackHash_0a9e

can anyone please explain it to me.  icon_question.gif
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Your driver caused by atikmdag.sys which is related with ATI Radeon graphic card driver.

Try uninstall all related with ATI and download latest driver from manufacturer site. If not fix, try let windows 7 install the recommended driver for your graphic card

Your feedback is appreciated cool2.gif
badminto
post Jan 28 2011, 06:39 PM

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QUOTE(andy_mc_d @ Jan 28 2011, 04:41 PM)
already update to ATi 11.1 driver.so far no sign of BSoD appears. smile.gif
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Good to know it biggrin.gif

QUOTE(tonyvyp @ Jan 27 2011, 10:41 PM)
here's my minidump...crash occur during gaming, then laptop will restart.
any help will be greatly appreciated
notworthy.gif  notworthy.gif
[attachmentid=2018934]
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These dxgkrnl.sys, dxgmms1.sys, nvlddmkm.sys are causing your BSOD..

Try uninstall your current nvidia driver and install latest driver for nvidia from manufacturer site. Tell me what happen.

Your feedback is appreciated cool2.gif



badminto
post Jan 28 2011, 10:25 PM

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From what I analysed, this certainly graphics card issue.

Try uninstall the nvidia gc driver using driver sweeper and then reinstall. If not fix, try monitor you gc temperature. If not fix try check your gc stability. Tell me what happen biggrin.gif

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