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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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andy_mc_d
post Jan 27 2011, 11:26 AM

Getting Started
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Junior Member
261 posts

Joined: Sep 2004
From: UEP Subang Jaya

QUOTE
A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: atikmdag.sys

KERNEL_MODE_EXCEPTION_NOT_HANDLED

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x1000008e (0xc0000005, 0x91e502a7, 0x9ffe9794, 0x00000000)

*** atikmdag.sys - Address 0x91e502a7 base at 0x91e06000 DateStamp 0x4cef1ec1


after i reformat my PC this appear.

Mini Dumps

before i reformat,there is an error with explorer.exe as the fault module name is StackHash_0a9e

can anyone please explain it to me. icon_question.gif

andy_mc_d
post Jan 28 2011, 04:41 PM

Getting Started
**
Junior Member
261 posts

Joined: Sep 2004
From: UEP Subang Jaya

QUOTE(badminto @ Jan 27 2011, 06:32 PM)
Your driver caused by atikmdag.sys which is related with ATI Radeon graphic card driver.

Try uninstall all related with ATI and download latest driver from manufacturer site. If not fix, try let windows 7 install the recommended driver for your graphic card

Your feedback is appreciated cool2.gif
*
already update to ATi 11.1 driver.so far no sign of BSoD appears. smile.gif
andy_mc_d
post Feb 10 2011, 09:20 AM

Getting Started
**
Junior Member
261 posts

Joined: Sep 2004
From: UEP Subang Jaya

Just a new BSoD last night.can someone tell me what's the reason of it? btw I'm running Windows 7
icon_question.gif

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

The problem seems to be caused by the following file: ntkrnlpa.exe

BAD_POOL_CALLER

If this is the first time you've seen this stop error screen,
restart your computer. If this screen appears again, follow
these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer
for any Windows updates you might need.

If problems continue, disable or remove any newly installed hardware
or software. Disable BIOS memory options such as caching or shadowing.
If you need to use safe mode to remove or disable components, restart
your computer, press F8 to select Advanced Startup Options, and then
select Safe Mode.

Technical Information:

*** STOP: 0x000000c2 (0x00000099, 0xfdc765b0, 0x00000000, 0x00000000)

*** ntkrnlpa.exe - Address 0x82ce1d10 base at 0x82c05000 DateStamp 0x4a5bc007

MiniDumps

This post has been edited by andy_mc_d: Feb 10 2011, 09:28 AM

 

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