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 [FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.

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francischuahcw
post Sep 25 2008, 01:09 PM

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Hi there.
The error you encounter is IP_MISALIGNED which is much related to hardware issue. It might be your ram that is causing trouble again
Please refer below link for guide.
http://www.techspot.com/vb/all/windows/t-3...Help-Meeee.html

» Click to show Spoiler - click again to hide... «


How many ram you have? i know that you already take out one. But it might be your ram slot that is having problem.
try to switch the ram slot.
As for your ram, try use a rubber to rub the gold plate area and try it back again.
Thanks
Mandeez
post Sep 30 2008, 02:31 AM

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Franchischuacw : Hi there,
something went really wrong with your Realtek High Definition Audio.
When and how you get BSOD? playing games?

You might need to uninstall your driver. your game crashing Realtek HDA


Thanks for your help.. This happened while I playing Dota..
So how I solve this ? Uninstall or reinstall..
I'm using Window Xp SP3..
francischuahcw
post Sep 30 2008, 10:52 AM

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try update your sound card driver to the latest driver.
Or maybe you can ask at Game Hideout and check whether other ppl is having the same problem as you.


Edit: some other forumers has update the same issue as yours now. You can follow up from below link.
http://forum.lowyat.net/topic/772711

i think your problem should have related to some bug with DoTa.

This post has been edited by francischuahcw: Sep 30 2008, 12:44 PM
Kyoukei
post Sep 30 2008, 08:03 PM

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Can help me see my minidump what the problem it is..
ivanchin99
post Oct 1 2008, 02:19 AM

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QUOTE(Mandeez @ Sep 30 2008, 02:31 AM)
Franchischuacw : Hi there,
                        something went really wrong with your Realtek High Definition Audio.
                        When and how you get BSOD? playing games?

                        You might need to uninstall your driver. your game crashing Realtek HDA
Thanks for your help.. This happened while I playing Dota..
So how I solve this ? Uninstall or reinstall..
I'm using Window Xp SP3..
*
You know.. i used to have the same problem as you do.. BSOD while playing war3. My mobo is Abit ip35-e. Turns out my system doesnt like the latest Realtek High Definition Audio driver downloaded from realtek website. Switched back to the drivers from my mobo cd, and the bsod goes away for good smile.gif
wadever
post Oct 1 2008, 09:47 AM

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uhh.. Need some help here. icon_question.gif
BSOD popping out once in a while when I exit Ragnarok Online. whistling.gif

attached 3 MiniDump files.


Attached File(s)
Attached File  MiniDump.zip ( 56.54k ) Number of downloads: 15
duncan880409
post Oct 1 2008, 03:19 PM

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my computer have 4 minidump in 1 day, safemode no BSOD, only normal
francischuahcw
post Oct 1 2008, 04:53 PM

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QUOTE(Kyoukei Posted Yesterday @ 08:03 PM )
Can help me see my minidump what the problem it is..
Hi there,, are you having your pc to run your system using virtual system such as virtual box?
the error you are having there is intelppm.sys which is much related to virtual pc operation.
Source:
http://blogs.msdn.com/virtual_pc_guy/archi.../24/484461.aspx

QUOTE(wadever Posted Today @ 09:47 AM )
uhh.. Need some help here. 
BSOD popping out once in a while when I exit Ragnarok Online. 

attached 3 MiniDump files.
Hi there, your BSOD presented this UNEXPECTED_KERNEL_MODE_TRAP_M with an error on win32k.sys
You have been experiencing the same issue twice. Did you recently add any new hardware to your pc such as RAM?
there are only two possibilities that create this error either is your RAM or your Vista is having problem with Ragnarok Online.
Sources:
http://www.d-a-l.com/help/windows-xp-help/...rts-powers.html
http://forums.hardwarelogic.com/f36/blue-s...k-sys-7143.html
http://www.techspot.com/vb/all/windows/t-3...ebootshelp.html
http://www.osronline.com/DDKx/ddtools/bccodes_0ug7.htm

QUOTE(duncan880409 Posted Today @ 03:19 PM)

my computer have 4 minidump in 1 day, safemode no BSOD, only normal
There is some faulty to your driver issue. Did you update your system driver recently?
I wish to know your rig specification. Please list it down for me.
Your BSOD reason is KMODE_EXCEPTION_NOT_HANDLED which the main file crash is ntkrnl.exe which are processing drivers
Source:
http://forums.pcper.com/showthread.php?t=447852

Thanks
duncan880409
post Oct 1 2008, 05:21 PM

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QUOTE(francischuahcw @ Oct 1 2008, 04:53 PM)
Hi there,, are you having your pc to run your system using virtual system such as virtual box?
the error you are having there is intelppm.sys which is much related to virtual pc operation.
Source:
http://blogs.msdn.com/virtual_pc_guy/archi.../24/484461.aspx
Hi there, your BSOD presented this UNEXPECTED_KERNEL_MODE_TRAP_M with an error on win32k.sys
You have been experiencing the same issue twice. Did you recently add any new hardware to your pc such as RAM?
there are only two possibilities that create this error either is your RAM or your Vista is having problem with Ragnarok Online.
Sources:
http://www.d-a-l.com/help/windows-xp-help/...rts-powers.html
http://forums.hardwarelogic.com/f36/blue-s...k-sys-7143.html
http://www.techspot.com/vb/all/windows/t-3...ebootshelp.html
http://www.osronline.com/DDKx/ddtools/bccodes_0ug7.htm
There is some faulty to your driver issue. Did you update your system driver recently?
I wish to know your rig specification. Please list it down for me.
Your BSOD reason is KMODE_EXCEPTION_NOT_HANDLED which the main file crash is ntkrnl.exe which are processing drivers
Source:
http://forums.pcper.com/showthread.php?t=447852

Thanks
*
so now wat u wan me to do?my spec? first rig under my siggy
francischuahcw
post Oct 1 2008, 05:32 PM

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QUOTE(duncan880409 @ Oct 1 2008, 05:21 PM)
so now wat u wan me to do?my spec? first rig under my siggy
*
Mind let me know if you have update any of your driver?
What OS are you using? XPSP2 64bit?
You can try check on your RAM 1st before going into your driver checking.

This post has been edited by francischuahcw: Oct 1 2008, 05:45 PM
duncan880409
post Oct 1 2008, 05:39 PM

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QUOTE(francischuahcw @ Oct 1 2008, 05:32 PM)
Mind let me know if you have update any of your driver?
What OS are you using? XPSP2 64bit?
*
yea u exactly right, i dont think so, cause i use to search the driver thru google last time when i bought this OS.. example : Gforce8500GT driver for xp x64
thanks and sorry for bothering u
francischuahcw
post Oct 1 2008, 05:58 PM

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QUOTE(duncan880409 @ Oct 1 2008, 05:39 PM)
yea u exactly right, i dont think so, cause i use to search the driver thru google last time when i bought this OS.. example : Gforce8500GT driver for xp x64
thanks and sorry for bothering u
*
Hi there, never say sorry to bother me,
i was trying to help and maybe i could not help too. will have to wait and see what other says.
Is it the BSOD happens only today? i've gone through the debugger again and found this

QUOTE
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".
QUOTE
The error 0xC0000005 is generated by an illegal "memory access violation". This can be caused by anything from faulty RAM, an incorrect/corrupt device driver, poorly written/updated software and more commonly under Windows XP Service pack 2, malware/adware installations.

Usually you get this error message when performing a specific task, and if that happens you need to check the corresponding 3rd party's website/support department to see if they are aware of the problem
Since you mentioned that you did not update your drivers, what about antivirus/malware software? did you do any updates?
you can refer below link for some clue on your problem.
I still sure that it is somehow, a driver issue but i could not rectify which one. It could be a system driver too since when you boot into safemode, there is no BSOD.

Sources:
http://www.updatexp.com/0xC0000005.html
duncan880409
post Oct 1 2008, 06:02 PM

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u r 1000% correct, today is abnormally, 4 BSOD from 4 time boot, but before i open today, i received a warning stated that my registry under HKLM\system was damaged but was recover by windows(not today, which no BSOD that time)..


Added on October 1, 2008, 6:07 pmQUOTE
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".




QUOTE
The error 0xC0000005 is generated by an illegal "memory access violation". This can be caused by anything from faulty RAM, an incorrect/corrupt device driver, poorly written/updated software and more commonly under Windows XP Service pack 2, malware/adware installations.



and wat is this 2 code mean ?:

This post has been edited by duncan880409: Oct 1 2008, 06:07 PM
francischuahcw
post Oct 1 2008, 06:13 PM

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The code 0xC0000005 indicates that if you have this kind of error, there might be something wrong with your RAM and driver. Just like what i tell you just now.

Did you run antivirus scan recently? if yes, i think is your system infected and your antivirus actually deleted one of your driver in the registry that make you unable to boot your window.

Are you having problem to boot up your window now but no problem enter safe mode?
If yes, i suggest you to repair your window.


duncan880409
post Oct 1 2008, 06:15 PM

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yes, my computer dint done a AV scan before if no problem, even got problem i use web AV scan only
francischuahcw
post Oct 1 2008, 06:17 PM

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But web AV scan still able to delete virus that is hidden under your registry. Together with the registry it delete.

Try to repair your window and let me know the outcome.
You try to repair your window already?
duncan880409
post Oct 1 2008, 06:18 PM

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havent cause the disc is SP1, i lazy to update it to SP2 again..
ya, i did done the MBAM , Spybot and adaware scan already, nothing suspicious
francischuahcw
post Oct 1 2008, 06:22 PM

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well, that is what i can help for your BSOD issue.
Since that it is quite obvious that some of the registry for full window is corrupted, therefore you cant boot but you still manage to get into safe mode which operates with limited driver and function.

still, i stand on my opinion for you to repair your window for the registry.
For malware related issue, please refer to the discussion area. I could not help much on that.
Btw, you get your minidump file by booting into safe mode?
duncan880409
post Oct 1 2008, 06:25 PM

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sure, it is not cant boot at all, i able to see the desktop before the BSOD occur

francischuahcw
post Oct 1 2008, 06:27 PM

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well,
might tell me what you have done on your pc for the last few days?
might be something that can be identified.

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