[FAQ] PC auto restart/Blue Screen (BSOD), All questions go here please.
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 May 2 2008, 01:19 AM
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Junior Member
108 posts Joined: May 2007  
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QUOTE(spikeee @ May 1 2008, 11:39 PM) I wish i could help, but i don't know why the minidumps i d/l from lyn are all corrupted. if you want, please send it to my email at : same here...joel@genesis-solutions.org and i'll get back to you. thanks!  |
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May 3 2008, 09:11 PM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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so those who need help with your BSOD, please either send me an email or add me on msn :
maranathazz@hotmail.com |
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May 4 2008, 12:55 PM
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Senior Member
1,167 posts Joined: Nov 2006
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hi guys, when I run my CATIA software, it suddenly autorestart and then when i open this program again, it hangs and then blue screen.I received blue screen twice.After finish CATIA, my com become normal d.Can anyone tell me what happen?
This post has been edited by jonuslee: May 4 2008, 12:55 PM |
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May 4 2008, 10:52 PM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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we will need a minidump from your computer.
goto C:\WINDOWS\minidump\ send your minidump to me |
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May 6 2008, 10:31 PM
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Senior Member
1,358 posts Joined: Oct 2004 From: Under the Radar 
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i hope someone can help me..
my pc got a problem which i dont know what it is until now. firstly, there was physical memory dumping problem. (forgot the error code). i try to format the pc after that. i was using original window XP SP2 to install the window. but after i format, the pc cant copy several system files. there's error telling that the file cannot be copy. i thought there problem with the CD and i try again after that. when i try again the second time, i cant even copy the window, there's an error about needing to insert proper CD." please insert valid window CD such window xp, window 2000 bla bla bla" something like that. even when i try install Ubuntu also have an error.i try to install the window using other HDD, also cannot. btw, i'm using sata HDD and sata DVDRW. hope someone can help me. thank u. This post has been edited by sOuLx: May 6 2008, 10:34 PM |
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May 7 2008, 12:09 AM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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you mean you have tried to use the cd to install on other HDDs and it failed as well?
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May 7 2008, 08:18 PM
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Senior Member
1,358 posts Joined: Oct 2004 From: Under the Radar
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yup. i tried my friend's unused IDE HDD to install but also failed.
it all start with the physical memory dumping thing .. aihhh i dunno if there's hardware problem. coz i just suddenly happened. |
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May 7 2008, 08:32 PM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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Ok now i'm a bit confused. You put the cd into your friend's computer (brand new IDE HDD) and tried to install Windows and it failed as well?
If that's the case, there's something wrong with your media, isn't it! |
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May 8 2008, 01:01 PM
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Junior Member
270 posts Joined: Oct 2006
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need help for someone to view this minidump for me pls.. i can't turn on my pc for more than 10 minutes, so can't install windbg..
http://aidil.irix.googlepages.com/Minidump.rar This post has been edited by irix: May 8 2008, 01:02 PM |
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May 8 2008, 02:20 PM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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seems to me like there's a critical error with your memory.
Your minidump shows a memory corruption KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. |
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May 8 2008, 02:47 PM
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Junior Member
270 posts Joined: Oct 2006
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QUOTE(spikeee @ May 8 2008, 02:20 PM) seems to me like there's a critical error with your memory. ok.. i have 2 sticks of ram.. i've tested 3 times with Memtest86+... one test for each ram and both rams installed in third test..Your minidump shows a memory corruption KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e) This is a very common bugcheck. Usually the exception address pinpoints the driver/function that caused the problem. Always note this address as well as the link date of the driver/image that contains this address. Some common problems are exception code 0x80000003. This means a hard coded breakpoint or assertion was hit, but this system was booted /NODEBUG. This is not supposed to happen as developers should never have hardcoded breakpoints in retail code, but ... If this happens, make sure a debugger gets connected, and the system is booted /DEBUG. This will let us see why this breakpoint is happening. first test: 1 stick only - passed 100% without any errors second test: another stick - passed 100% without any errors third test: both sticks running in dual channel - passed 100% without errors for the third test, i ran it for an hour and still no errors reported.. did vista just screws up my RAM? i'm sure there's no problem with any of my memory sticks.. UPDATED: I ran windbg at my friend's pc.. this is what i got from the latest minidump: CODE MODULE_NAME: nt FAULTING_MODULE: 81c00000 nt DEBUG_FLR_IMAGE_TIMESTAMP: 471ea39c WRITE_ADDRESS: unable to get nt!MmSpecialPoolStart unable to get nt!MmSpecialPoolEnd unable to get nt!MmPoolCodeStart unable to get nt!MmPoolCodeEnd c423e42c CURRENT_IRQL: 2 FAULTING_IP: nt+770bc 81c770bc ?? ??? CUSTOMER_CRASH_COUNT: 4 DEFAULT_BUCKET_ID: WRONG_SYMBOLS BUGCHECK_STR: 0xA LAST_CONTROL_TRANSFER: from 81c770bc to 81c8fd84 STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong. 883d3ac8 81c770bc badb0d00 00000000 8487e8c8 nt+0x8fd84 883d3b50 824a03f9 841fea70 883d3bb4 883d3b84 nt+0x770bc 883d3b60 82518af1 841fea70 00000000 85608238 Ntfs+0xc3f9 883d3b84 824a02d9 845ba008 883d3bb4 883d3bbe Ntfs+0x84af1 883d3bd8 82538479 845ba008 856080d8 a3f1f948 Ntfs+0xc2d9 883d3c28 824ad3be 845ba008 00000028 01f1fbd8 Ntfs+0xa4479 883d3c50 82534217 845ba008 a3f1fa38 a3f1fbd8 Ntfs+0x193be 883d3cb0 8251933a 845ba008 a3f1fa38 a3f1f948 Ntfs+0xa0217 883d3d44 81c78fa0 00000000 00000000 83a7bad0 Ntfs+0x8533a 883d3d7c 81e254e0 00000000 883d8680 00000000 nt+0x78fa0 883d3dc0 81c9159e 81c78ea3 00000000 00000000 nt+0x2254e0 00000000 00000000 00000000 00000000 00000000 nt+0x9159e STACK_COMMAND: kb FOLLOWUP_IP: nt+770bc 81c770bc ?? ??? SYMBOL_STACK_INDEX: 1 SYMBOL_NAME: nt+770bc FOLLOWUP_NAME: MachineOwner IMAGE_NAME: ntkrnlpa.exe BUCKET_ID: WRONG_SYMBOLS Followup: MachineOwner This post has been edited by irix: May 8 2008, 07:04 PM |
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May 8 2008, 10:12 PM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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You sure 1 hour of memtest is sufficient?
And i think ur friend's Win Debugger has the wrong symbol path, it's not debugging accurately. |
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May 9 2008, 01:11 AM
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Senior Member
1,358 posts Joined: Oct 2004 From: Under the Radar
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QUOTE(spikeee @ May 7 2008, 08:32 PM) Ok now i'm a bit confused. You put the cd into your friend's computer (brand new IDE HDD) and tried to install Windows and it failed as well? i thought like that too.If that's the case, there's something wrong with your media, isn't it! but i borrowed my friend IDE DVDRW to install windows but it failed also. should i use a DVDROM instead of DVDRW? |
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May 9 2008, 10:22 AM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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No, bro. i'm talking about your Media - the OS CD itself! You sure there's nothing wrong with the cd?
Go use another cd to try |
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May 9 2008, 12:07 PM
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Junior Member
270 posts Joined: Oct 2006
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alright.. made another test last night.. tested both rams in dual channel, errors start to appear after 3-4 hours..
is there other factors which causes this problem? like mobo or cpu temperature? |
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May 9 2008, 12:28 PM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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you want to isolate which ram is faulty by running memtest on each ram for about 3-4 hours or AT LEAST until 4000% completed.
SOMETIMES (very rarely) , the fault is caused by dirty slots and/or contact with the motherboard. but usually, when you get errors in memtest, it's best u either go get an RMA for it or change RAM. don't leave it in your OS for too long as faulty RAM can damage your OS/Registry etc due to fault writing from the RAM. all the best |
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May 9 2008, 07:16 PM
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Senior Member
763 posts Joined: Jan 2003 From: AmPunk
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hi,
my friend has a problem with his MSI 8800GT 512MB..the 1st week he used it without any problem but after that the BSOD came..below is the error msg.. » Click to show Spoiler - click again to hide... « we were suspecting driver issues but after trying out the drivers from nvidia and msi the problem still persist..this is his pc specs..he's using win xp.. Q6600 2.40GHz Team Elite 4GB kit DDR2-800 Abit Quad GT IX38 Seagate 250GB 16MB SATA HDD Gigabyte superb 550W PSU he has tried swapping the 8800GT with another graphics card and his pc runs without a hitch..but i tried using the 8800GT with my server pc and it runs fine in win xp and vista..but with my htpc it had some problems in vista..it restarts randomly..driver issues rite? |
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May 10 2008, 12:31 AM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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yeah definitely a driver issue. i suggest you google and see what other users have done to resolve this issue. it's a non BSOD issue
very GPU-specific, this problem |
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May 10 2008, 04:09 PM
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Junior Member
12 posts Joined: Sep 2007
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i just change my motherboard and i add another 1GB DDR2 ram and this the blue screen problem started.
STOP: 0x0000000A IRQL_NOT_LESS_OR_EQUAL <--- it show this error Attached File(s) 
Minidump.zip ( 104.37k )
Number of downloads: 11 |
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May 11 2008, 11:51 PM
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Senior Member
2,924 posts Joined: Jan 2005 From: Stamford Bridge
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cannot see your minidump.
please send to my email joel@genesis-solutions.org |
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