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Why so troublesome in canceling insurance Etiqa
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TSSR20
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Jan 6 2015, 06:35 PM, updated 11y ago
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Getting Started

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Aiyoyo...I just trade in my car to 2nd dealer and we did the owner transfer via MYEG.
and then I want to transfer the NCD from previous car to new car. Here comes the problem, sales man said" just need to call the insurance to cancel the insurance and get a letter from them."
after that went to call Etiqa (insurance company that with my sold car). And they said need me to cancel roadtax and bring the document to their office.
and then, I check back with my salesman, he said when doing ownership transfer via MYEG that time road tax auto cancel already.
and call back to Etiqa again, they check in system says my road tax still active.
So I try to call MYEG is anything can prove roadtax is cancel, myeg says ask them check system can see already.
Everyone pushing the ball!
Aiyoyo, I have to go Etiqa office to really ask them How should I cancel my insurance! damn trouble some.
This post has been edited by SR20: Jan 6 2015, 06:36 PM
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TSSR20
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Jan 6 2015, 06:55 PM
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Getting Started

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I dont know, as told by Etiqa I have to cancel road tax first, and hear friend of 1 says it is a new policy
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TSSR20
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Jan 6 2015, 10:23 PM
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Getting Started

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QUOTE(AveoHzq @ Jan 6 2015, 10:10 PM) Usually, if you trade in your car then you have to cancel the road tax. If you still using the car, you can just withdraw. I did the owner trasnfer ship with car dealer via MYEG, and in MYEG website they wrote this: 22. What will happen once the online Ownership Transfer is successful? The current vehicle's road tax will be cancelled automatically on JPJ's records (the road tax sticker is no longer valid although it still displays a date which is still not expired). It says auto cancel already, i still wonder should I still need to go jpj cancel road tax?
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TSSR20
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Jan 7 2015, 11:41 AM
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Getting Started

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Aiyoyo, if I need to go Jpj I need to get back the road tax sticker from my old car which currently locate at the dealer shop at klang =__= . So tomorrow I gonna try go to KL etiqa have a face to face check first, hopefully can go smooth.
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TSSR20
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Jan 8 2015, 04:42 PM
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Getting Started

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Hi Everyone, Just personally went to Etiqa building nearby Masjid Jamik LRT, I only bring the ori insurance policy. And the officer there check on JPJ system, make sure the road tax is dead. And then chop sign, issue me the letter.
I dont know why on the phone that person of Etiqa was so troublesome to me.
So here's my experience of Canceling insurance (Etiqa): have to bring insurance policy to their office to sign & cancel. And also make sure the road tax is cancelled from jpj record.
Thx everyone!
This post has been edited by SR20: Jan 8 2015, 04:42 PM
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