I'm dam pissing of for dealing with IdealTech.After I done my first purchase experience from them last year, I was rate 5 Stars for them but not this 2nd times purchase.
I will update more info later on if I can't settle in very good way with them.
Update: Alright, I have done settle with them with the 2nd purchase, it was my own fault that I didn't know that they have to charge customers for Postage if Full Rig purchase below RM3,000, as their quotation they send me didn't mentioned the postage fee until I fully payments, then they only update me there are RM45 charges for Postage.
That is why I was so pissing why didn't telling me earlier? Because last year, I bought the Rig from them was above RM3,000, that is why I thought all purchases from them are FREE delivery. Of course the RM45 is not a huge amount for me, but as a Customers point of view, at least they should apologies for their mistake which didn't let me know early on.
Conclusion is, it was just some misunderstanding/miscommunication, but next time future buyer please ask every single details before making purchase, or else you end up like me in Rage Mode. In case you ask did I proceed with this deal? Yes I did, even thou he offer me full refund if doesn't satisfy with them.
this 2 weeks everyone in busy mode, sorry our mistake didn't notice your address from ipoh, tats why we no include the shipping cost in your invoice when you request in the email.
i will ask other sales persons to cc the emails next time so u will not received 2 different quotation or invoice.