my brother who worked in singapore wish to apply hsbc credit card, that one with 30,000 airasia big points if successful got the card.

can he apply? since he has no epf ?

how long gap for both application ?

Was being rejected one month ago with application in shopping mall. Hope to try ringgit plus this month.

hsbc staff said first time must collcet from the branch.

i am now live chat them.. but only give me RM25 cashback. and 3 times swipe in 30 days.. ok lah.. to me cincailah.. haha. i need the card to masuk lougne sahaja..

me.

i am the visa signature holder when they called me to lure me to get this card by saying free annual fees for first year, and 5 or 6 times lounge access, could sub the card to other to access the lounge, while i can still continue use visa signature card to access the lounge.

both can access the lounge all the same time.

plus RM150 welcome cashback if i perform certain transactions.

then i say yes, but till now the sup card still not done, only i receive the card.. i duno why.

travel one can.. visa signature cant.

tnc said so

no.

so far what i know that has no spending requirement to enter lounge is :

bank rakyat platinum
hsbc vs / hsbc travel one
maybank KF
alliance visa infinite
citibank rewards = uob world

yup. it is travel one.
i couldnt use this hsbc travel one up till 20k per year.. not even 2k.. they do not have much nice offer like other card. alliance can have 8x timeless point, rhb X pickatrip. even maybank 2 cards also have 5% cashback.
the best in hsbc i would say is masuk lounge 5 times or 6 times. without spending. hahah ..

I was charged the annual fee for my HSBC TravelOne card. I called customer service on February 25 to request a waiver. The agent informed me that I didn’t meet the waiver criteria but offered to submit a request on my behalf, with the condition that I pay the SST first.

I expressed my concern and told them I wouldn’t pay the SST unless the fee was waived first, as I couldn’t trust that the waiver would be approved afterward. Since then, I received no updates from HSBC.

Today, I called again and was told that the waiver request had been rejected. The agent offered an alternative: pay RM450 for both the primary and supplementary cards, and in return, HSBC would credit me 80,000 reward points.

I responded that this offer is essentially purchasing points, which I do not agree with. She then told me the card cannot be cancelled unless all outstanding fees are paid. I said that if HSBC insists on this, I will consider reporting the matter to Bank Negara Malaysia. Only then did she say she would "help check" if cancellation is possible.

anyone has any experience on this?

about 2-3 times the customer service just now used the criteria thing to talk to me. then i said i will go to bank negara if insist. aalso after i had mentioned bank negara name for 2-3 rounds. she finally said hold on the line, she will call cancellation team and asked for further.

after 1-2 minutes, she told me cancellation is successful. but bcoz it had finance charges (due to no payment), they will first reverse them out, only will proceed for cancellation..

like what u mentioned, didnt spend a cent. really just need to push hard until she tak boleh tahan.. just i faced more round or "try to request me to pay money" session


hsbc really the hardest bank to deal with when come to fee waiver.. luckily now consider clear.

Just now the same person called me again, told me to pay SST only then can proceed with the cancellation. Which means they U turn the call yesterday, as yesterday the final confirmation i had with her, is i no longer will receive any bank statement from them for these travel one card.

I very angry as they can u turn like this and put trouble to me. I even told her better look for other job as ur bank can suddenly change their promises and push u employee to go deal with customers without reaonsable.

I in the end i just said i will go report bank negara. Coz she keeps talking the same thing. Accoridng this policy la, bank protocol la, NO this No that, as she had come prepared before the call.

Any advice for me? Can really report to bank negara?

Ya. Promise can cancel already but also can u turn. This is the worst bank ever.

Thank u very much for details and email contact. Will write one using chatgpt to shoot to hsbc. They really made their employees life difficult too

I also do not have any spending after the first AF charged to me, now only accumulate sst and af and finance charge.
Yetserday said already cancel all. Today said must pay sst only proceed with cancellation.

Then i said since u want me to pay sst , sst is for one year, i continue to use the card loh. She said NO, pay sst is the condition to cancel the card with AF and finance charge waiver. I will do as per adviced above first, wish me luck no need to go to BNM

Yup. Same. She repeated the template she was given. Before i drop the phone i told her to find a better conpany, this company not keep promises and do u turn thing. Not a good company to stay

Will email today. Really make my day bad

chatgpt :

To date, I have not spent a single cent using this card. The annual fee and SST charges were entirely unprovoked, and I have made every effort to resolve this amicably. I am extremely disappointed with the handling of this case, the misleading information provided, and the lack of follow-through.

I am therefore requesting the following:

1. A full waiver and reversal of the annual fee and SST.

2. Confirmation that the TravelOne card account is cancelled with no further charges or statements to be issued.

3. A formal apology for the misleading and inconsistent communication from your customer service team.


does no.3 is needed?

lolz

haha..yes

forgot to pay and had due, being charged Rm10 late payment. can request to waive?