I just got my t1 card today. I already activated it, register for online banking via app. Called the customer service for verification, but i still cant use the app. When i login it just stuck at the login page. No error what so ever

Recently, I was charged an annual fee on my travel1 card. I contacted customer service to request a waiver, but unfortunately, they declined. They explained that even if I cancel the card, I’d still need to pay the annual fee upfront. Has anyone else faced a similar issue? If so, how did you manage to get the fee waived? Last year, I spent around 15k, which falls short of the 5k needed for automatic waiver.

if u do it quite often, they will blacklist you. make sure use the card/keep till 9 month