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Credit Cards HSBC Credit Cards V.2, Read the T&C before applying!

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MGM
post Apr 1 2022, 11:34 AM

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I got a "VISA PROVISINING SERVICE" transaction service 0.00 USD, fraudulent?
MGM
post Apr 1 2022, 11:44 AM

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QUOTE(MGM @ Apr 1 2022, 11:34 AM)
I got a "VISA PROVISINING SERVICE" transaction service 0.00 USD, fraudulent?
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This info stated it is safe, is it?

https://almvest.com/visa-provisioning-service/
MGM
post Apr 5 2022, 01:02 PM

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QUOTE(MGM @ Apr 1 2022, 11:34 AM)
I got a "VISA PROVISINING SERVICE" transaction service 0.00 USD, fraudulent?
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QUOTE(MGM @ Apr 1 2022, 11:44 AM)
This info stated it is safe, is it?

https://almvest.com/visa-provisioning-service/
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QUOTE(gooroojee @ Apr 5 2022, 11:11 AM)
I got that too, and now I have a rm20 airpay charge on my card. No idea what it is for... Anyone else?
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Called CS but she was not sure and said will check n if fraudulent will return call. No return call and that transaction has since disappeared.
Airpay is from shopee right?

This post has been edited by MGM: Apr 5 2022, 01:02 PM
MGM
post Apr 27 2022, 12:19 PM

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QUOTE(sjz @ Apr 27 2022, 10:04 AM)
its specific.
same as grocery category.

1Terms and Conditions for HSBC Amanah MPower Platinum Credit Card-i apply. Effective 1 April 2021. 8% bonus Cash Back will be awarded to Petrol, Groceries and eWallet(s) for accumulated monthly spend of RM2,000 and above; 0.2% Cash Back on all other Eligible Spend. Bonus Cash Back Cap for each category is RM15 per category per month, per Eligible Cardholder. Participating merchants nationwide: Petrol - all petrol merchants in Malaysia; Groceries - Giant, Lotus's (formerly known as Tesco), Aeon Big and Mydin. eWallet(s) spend means any reload/top-up or payment authorization transactions made using the HSBC Amanah MPower Platinum Credit Card-i on any of the following eWallets: SamsungPay, GrabPay, Touch'n Go and FavePay.
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This 8% cb is based on posted transactions per statement cycle right?

MGM
post May 10 2022, 03:48 PM

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QUOTE(dinozilla @ May 10 2022, 01:58 PM)
RM0 HSBC: We're pleased to offer a higher credit limit of xxxxx to your card ending xxxx. Reply E5 <space> last 4 digit IC by dd/mm to accept the offer!

Genuine?
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QUOTE(ChiaW3n @ May 10 2022, 02:15 PM)
I received both from citi and scb, similar to your sms. Genuine
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How i wish for these invitations without the need to submit income doc.
MGM
post May 10 2022, 09:47 PM

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QUOTE(leonardchin @ May 10 2022, 08:35 PM)
Anyone receive the HSBC TnG RM20 cashback for the month of May yet? I did my top-up at 1st May 00:04 but have not receive the cashback yet. Quite late this month.
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Did u even read the last few posts?
MGM
post Aug 13 2022, 06:21 PM

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QUOTE(Zaryl @ Aug 13 2022, 05:17 PM)
Try again on working days bro.

I tried calling on last thursday night near midnite, waited for 1 hour like you, then i gave up.
The next day, tried morning around 9am, 945am a CS responded.

Good luck to you and others too.

PS - my CIMB mastercard CC also kana this morning.  doh.gif  But i was amazed with CIMB CS hotline, waited only 5 minutes then they responded. Immediately blocked my cimb cc card and they will send a replacement within 7-14 working days.
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R these 2 cc saved in the same app?
MGM
post Aug 14 2022, 10:58 AM

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QUOTE(staind @ Aug 14 2022, 10:40 AM)
Like many here, my card also kena unauthorized transactions. So far 2 transactions.

Aug 10th goednlshop.com rm5
Aug 13th goednlshop.com rm99

Called customer care and nobody pickup. Online chat answered by bot without resolution.

I had temporarily blocked by card using HSBC app. Not sure if it help. But the step is:
Home > view more > manage cards > temporarily block this card
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Good feature if can block/unblock like Bigpay, all cards should have this feature.
MGM
post Aug 14 2022, 12:08 PM

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QUOTE(staind @ Aug 14 2022, 11:06 AM)
From the tnc , this block function should block new transaction that fraudster may used until customer service is reachable. Those recurring payment etc will still Jalan.user posted image
user posted image
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Very good features. thumbsup.gif

Click on app's ViewMore > ManageCards but got this "Services for this card r unavailable", need to setup?

This post has been edited by MGM: Aug 14 2022, 12:14 PM
MGM
post Aug 14 2022, 12:37 PM

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QUOTE(staind @ Aug 14 2022, 12:17 PM)
No setup needed for me
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Cant do it in Windows too, dont even have ManageCards. hmm.gif

This post has been edited by MGM: Aug 14 2022, 12:37 PM
MGM
post Aug 14 2022, 01:53 PM

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QUOTE(staind @ Aug 14 2022, 12:54 PM)
I used iPhone and do it via hsbc apps.
Here is a screenshot

user posted image
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Ok maybe it is unavailable for Android.
MGM
post Aug 15 2022, 11:01 PM

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QUOTE(staind @ Aug 14 2022, 12:17 PM)
No setup needed for me
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QUOTE(MGM @ Aug 14 2022, 12:37 PM)
Cant do it in Windows too, dont even have ManageCards. hmm.gif
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QUOTE(michaelnet @ Aug 14 2022, 02:44 PM)
Android also have this feature
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I was trying to solve this problem by reinstalling the app, but after reinstallation and trying logon , was stopped by DEVICE LIMIT REACHED eventhough this is the only device/installtion. Now cant even access via app only desktop/windows. doh.gif Also cant do transaction that needs SecureCode.
MGM
post Aug 30 2022, 04:18 PM

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Looks like we r going back to the past, visiting bank to get things fixed. Did that for RHB n HSBC.

This post has been edited by MGM: Aug 30 2022, 04:18 PM
MGM
post Sep 24 2022, 03:05 PM

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Got an sms indicating a trx of rm100 was declined. Previously I have temp blocked my cc via hsbc app, so it seems to work. Managed to get CS pretty fast, at first he said since trx declined no need to get replacement, but i insisted to get it changed since it was a Grabpay trx which i didnt initiate. Need to wait 5 working days for the replacement card.
MGM
post Sep 28 2022, 08:59 AM

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QUOTE(MGM @ Sep 24 2022, 03:05 PM)
Got an sms indicating a trx of rm100 was declined. Previously I have  temp blocked my cc via hsbc app, so it seems to work. Managed to get CS pretty fast, at first he said since trx declined no need to get replacement, but i insisted to get it changed since it was a Grabpay trx which i didnt initiate. Need to wait 5 working days for the replacement card.
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Just realise that the above could be triggered by auto topup of grabpay with expired HSBC cc. doh.gif
MGM
post Oct 12 2022, 12:12 PM

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QUOTE(jhleo1 @ Oct 12 2022, 10:08 AM)
Just called to cancel my HSBC Amanah Cash Bank Card & HSBC Visa Signature. Phone pickup very fast. The officer keep asking what's reason. I just told them lots of fraud cases in HSC cards and don't feel secure to hold. The officer keep saying that this not happened to HSBC but to other banks too bla bla bla. Therefore proceed to card cancellation over the phone. Very smooth process for less than 10 minutes.
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Finally HSBC has improved their response?
MGM
post Nov 3 2022, 07:22 PM

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QUOTE(fruitie @ Nov 3 2022, 04:16 PM)
user posted image

Dear Customer,

Exclusive to all HSBC customers, enjoy a FREE Single Junior Scoop of Baskin-Robbins ice cream1 from 4 to 6 November 2022 as our way of saying thank you for your continued support. Just flash your HSBC/HSBC Amanah Credit/Debit Card/-i at any Baskin-Robbins outlet in Malaysia to claim your sweet treat today!
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T&C stated valid from 3Nov:

user posted image
MGM
post Nov 7 2022, 04:11 AM

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QUOTE(canjeth @ Nov 6 2022, 11:38 PM)
I redeemed a total of 8 scoops today with 2 cards and 4 visits at 3 outlets in 2 malls lol, of which 2 visits I brought a friend so I only ate 6.

I saw someone redeemed 2 with 2 cards and the banker said can redeem 1 per card too not per person but I let my friend hold my card anyway. I also overheard the banker telling the couple in front of me that you can come back later and repeat as today is the last day. Probably they have allocated a redemption quota and it is underutilised.
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3 of us using 2 cc n 2 dc redeemed 30 scoops from 2 outlets. Done on last day after someone told us can take repeatly.

This post has been edited by MGM: Nov 7 2022, 04:13 AM
MGM
post Nov 7 2022, 08:04 AM

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QUOTE(!@#$%^ @ Nov 7 2022, 07:45 AM)
haha the staff can remember u?
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3 of us took turns to redeem 4 scoops at a time.

This post has been edited by MGM: Nov 7 2022, 08:13 AM
MGM
post Nov 15 2022, 12:51 PM

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QUOTE(adele123 @ Nov 15 2022, 12:33 PM)
Messaged hsbc today using the chat function.

Got offer rm50 but need to spend 3 times in 30 days. Exclude auto billing.
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U mean u msg to cancel the cc and was counter-offered with rm50 cb?

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